We stayed here for three nights to go skiing nearby. With two young boys, we expected the indoor pool to be a big plus. The pool was 62 degrees and much too cold to swim in. The boys tried, but were chilled to the bone quickly and had to be rushed into a hot bath!
One of our rooms had a crack in the outside wall and was freezing. There were no other rooms available and we had to have this repaired. Unfortunately the room remained cold as the fan (which cannot be shut off) only blows outside air. This is true in all the rooms, but when the bed is next to the heating/fan unit, it blows cold air on whoever is in bed trying to sleep or watch TV. The only way to shut off the fan is to shut off the heat itself! UNACCEPTABLE!!!
There is supposed to be daily light housekeeping (a sign in the bathroom says you will get clean towels, trash emptied, and bed made). In one of our rooms this was NEVER even attempted! The housekeeper just asked if we needed towels. In the other room it was done on the 1st day but on the 2nd we had to call and request this service at 3:30 PM. We were told that the hotel was out of towels and that housekeeping was still working as the hotel was full. Sorry, but I stay at hotels every other week for business, and have for almost 20 years, and have NEVER returned to a room at 3:30 PM to find it as I left it! They promised to deliver towels in 10 minutes but when that did not happen I tracked down a housekeeper to get some towels.
The walls here are so thin that I could hear my neighbor talking, hear their TV, and, unfortunately, be awakened at 5:10 AM when their alarm went off! This was right through the wall behind the bed, no connecting door to blame.
All in all, I am sure there are much better choices. Stay away from this poorly run and poorly designed hotel.
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