After making a reservation for dinner (Tuesday) for a Saturday nite birthday celebration
dinner, my husband and I arrived to find that there was no reservation under our name. After
being asked several times, "who did you speak with"? they were still unable to find our name.
I guess if I knew the name of the woman that I spoke with, we would have been given a table.
Does anyone get a name when making a dinner reservation?..and what difference does it make?
I had the information in my phone and showed the waitress.
Fifteen minutes went by while hostesses scrambled to resolve the issue. We were told that
they could not help us. I mentioned we were local residents and that situation was handled
unprofessionally. We left, only to be chased out the door into the street being yelled at by a hostess offering a gift certificate to the restaurant. Really? Birthday dinner just ruined and
you think we'll come back?