I have never written a review but felt the need. Really sorry we tried Poco's "one more time". Been going there off and on over the years since before our daughter was born, who is now 23. Took my son and daughter there this past week since we happen to be in town for an appointment. We wanted to check out the new addition and to see if someone new had taken over the business. Unfortunately, that was not the case and what a mistake. The service and food was terrible once again. (thought maybe the last few visits could have been a fluke, as sometimes an eatery can have an off day). The rice was not cooked, the 7 layer dip was an expensive pile of lettuce, and overall the food was mediocre. We never complained about anything, just mentioned to our server that the rice was not cooked, and he did take that off of our bill. He gave us the wrong check, and we waited a long time to be able to even get his attention to let him know. The manager happen to walk past our table, we stopped him to let him know. He never said one word as he took the wrong check out of my hand and just walked away to give it to our server. The same manager is still there, what a shame as he still has no idea of how to treat customers with respect. I believe his parting word to us as we were leaving was "tootaloo". There was no "thanks for stopping in", or "hope to see you again", nothing. That is just a common courtesy every restaurant manager should use toward a paying customer leaving his restaurant. How ungrateful and unprofessional. Never again.
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