We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“General” 4 of 5 bubbles
Review of Hilton Garden Inn Pittsburgh/Cranberry

Lowest prices for {0} - {1}
Enter dates for lowest prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
We check up to 200+ sites for the lowest hotel prices
Hilton Garden Inn Pittsburgh/Cranberry
Certificate of Excellence
GreenLeadersBronze level
United States
1 review
“General”
4 of 5 bubbles Reviewed July 8, 2013

Motel staff are very accomodating. Rooms are somewhat pricey but very nice place to stay. Pool is somewhat on the small side however handicap lift for pool and hottub was nice. Business center is nice added feature however no need to use it on this trip.

  • Stayed June 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear Kim M,

Thank you for posting your feedback regarding your recent stay at our hotel, most notably, the positive recognition of the service extended by our staff. I'm sorry to hear that you found our rates to be a little high, but as you noted by saying we're a "nice place to stay," we strive to justify the value in all of our rates by providing superior service, and a clean, safe, well maintained property with exceptional features and amenities. We hope to accommodate you again in the future, and if ever back in the Cranberry area, please give me a call personally so that I can show my appreciation for your loyalty, and do my best with the rate. Until then, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

874 reviews from our community

Traveler rating
    678
    129
    47
    14
    6
See reviews for
289
154
34
278
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Charlotte
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed July 8, 2013

Was staying outside of Pgh for a family reunion. Always look for Hilton properties. This property was available for using honors points, and that was my deciding factor. For the paying customer, 179.00 is too much for a weekend night.

  • Stayed July 2013
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank bunjaminbenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear bunjaminbenny,

Good screen-name :) Thank you for taking the time to post your feedback regarding your recent stay at our hotel, and thank you for being loyal to the Hilton brand. I'm sorry to hear that you felt the rate was too high. Similar to airlines, our rates are dictated by supply and demand. When looking back to the weekend that you stayed, it was a very busy weekend not just for our hotel, but for the entire Cranberry market. Also (just a little travel tip), the sooner you book your hotel or flight, the better your chances will be of getting a great deal. Also, we take a lot of pride in the level of service and cleanliness, as well as the features and amenities we provide our guests to justify the value in all rates we offer. If our level of service, cleanliness, features, and amenities did not provide enough value to justify the rate, then we failed, and I trust that the next time you choose to stay with us, we can deliver on all fronts. Until then, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Milford, Connecticut
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed July 8, 2013

We spent four days here and were so impressed by the hospitality shown by every staff person. The ladies at the front desk were friendly and so helpful. We looked forward to breakfast in the morning as Erinn & Michael greeted us with a warm smiles and fresh coffee. The breakfast was set up with a serve yourself continental offerings of fresh cut fruit, yogurt, pastries, cereal and juices. Also available were wonderful were entres prepared by the chef as per our request. Coffee, tea and hot chocolate are always available in the lobby. The hotel sits on a hill overlooking a part of the shopping district of Cranberry. The hotel is new and nicely designed and decorated. We will definately stay at this hotel again because of the great staff and location to major highways, restaurants and Pittsburgh.

  • Stayed July 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear Linda B,

Thank you for taking the time to share your feedback regarding your most recent stay at our hotel, especially recognizing the friendliness and hospitality extended by our staff. Every department and employee in the hotel plays an essential role in ensuring guests have an exceptional stay, but regardless of an employee's role, service and cleanliness are everybody's responsibility. I'm proud to hear that our front desk staff, and Erinn and Michael were truly exemplary of this culture, and your comments will surely be shared with them. Speaking of Michael and Erinn, thank you recognizing how our breakfast operation, as it pertains to integrating self service items with made-to-order options placed with our talented cooks, compliment our service level. It's somewhat non-traditional since it offers both dining styles, but many guests have made similar mention to what you did, on how convenient it is to help yourself to many breakfast compliments, while watching the cooks make your entrée. We look forward to accommodating you again, and until then; safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
1 review
5 of 5 bubbles Reviewed July 7, 2013

Great location near the highways. Staff super friendly and knowledgeable. Clean 5th floor room even a nice view. Micro and fridge very useful in the room. Amazing shower no bath tub but for us its perfect as we only love to shower. Want to sit outside they have a gazebo and a sitting area. Lots of restaurants close from fast food to high end or eat at the hotel. Even a shopping center near by. If you stay here one night or more you will be happy with your choice.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jari P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear Jari P,

Thank you for taking the time to post such a nice review regarding your recent stay at our hotel. Our staff takes a lot of pride in the cumulative service efforts we provide, and for you to recognize our friendliness reassures the hospitable spirit we strive to consistently encourage and promote. We understand that over the years, guest expectations and habits when traveling are always changing. To adapt to these changes, we recognized that having a refrigerator and microwave is a standard expectation of guests, and because most travelers prefer showers to baths, we installed walk in showers in all rooms with a king sized bed. These convenient features, with a dedication to service as being the highest priority, we trust distinguishes us from other hotels that may not share a similar focus. We hope to accommodate you again. Until then, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, United States
2 reviews
5 of 5 bubbles Reviewed July 7, 2013

This hotel, because of its location and its staff, made our two-week vacation extremely enjoyable. The staff catered to our every need. The food was excellent. The restaurant/lobby/bar area was uniquely designed, welcoming and pleasant. The hotel offered 24 hour coffe/tea/hot chocolate in the lobby. Breakfast was designed for the busy business person and for those seeking a more leisurely breakfast while on vacation. There is an amazing selection of restaurants and shopping in the area, within walking distance or within a few miles by car, of the hotel. The interstates were within a mile or two. The room was clean and comfortable. Plenty of television channels for movies, news and sports. There was outside seating in the front and rear of the hotel for those who were seeking a little fresh air in the morning and evening. A guest at this hotel, for business or pleasure, will not be disappointed. Cranberry Township is a beautiful area of Pittsburgh, surrounded by green mountains and landscaping. The drive to downtown is 20 to 30 minutes on the interstate. North Park is ten minutes away, and worth the ride.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sophocles F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear Sophocles F,

Thank so much for spending your two week vacation with us! We greatly appreciate your recognition of our hard work and best efforts to provide our guests with a comfortable and enjoyable home away from home. Our core mentality is that service and cleanliness serve as the foundation for which all great guest experiences are built on, and I'm proud to hear that our staff delivered. Having only been open for a little over a year, our hotel and lobby were constructed with a similar theme and open flow as what all Hilton Garden Inn's are converting to, and guest's are saying very similar things as what you have. By having an open concept lobby, dining room, and bar, it's more interactive and inviting than having each area separated. The patio is also a guest favorite since, as you mentioned, it provides guests an opportunity to relax outside for breakfast in the morning, or with a drink and sunset in the evening. Thank you as well for recognizing our convenient location. Our town has definitely come a long way over the past few years, and has become one of the premier suburbs of Pittsburgh, while offering easy access to the city, and similar conveniences as what you'd find in a more urban location. We hope to be able to accommodate you again. Until then, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Concord, United States
1 review
5 of 5 bubbles Reviewed July 4, 2013

great hotel with great staff, clean new rooms. Breakfast was great everyday. Spent four nights. Always fresh coffee in lobby, great cookies in evening. Nice location, easy drive into Pittsburgh, cranberry area has a lot to offer as well as dining also.

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, August 6, 2013
Dear Mark A,

Thank you for taking the time to post such positive feedback regarding your recent stay at our hotel. Our staff works hard to provide a safe, clean, well maintained, and friendly atmosphere, and it's feedback from loyal guests such as yourself that strengthen our commitment. Thank you in particular for recognizing our food and beverage department, especially your consistently great experience with breakfast. Our staff makes the most of every guest encounter, and breakfast is our opportunity to get all of our guests' days off to a great start. Also, even though you liked the cookies we put out in the lobby each evening, you'll be happy to know that Hilton Garden Inn has recently converted to a signature Welcome Bar, which is made with white chocolate, dried cranberries, cinnamon, whole grains, and other delicious ingredients that have frequent guests commending them. We hope to accommodate you again so that you can try them. Until then, safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilliard, Ohio
1 review
5 of 5 bubbles Reviewed July 1, 2013

Our baseball team was in Pittsburgh and we booked 12 rooms through Patti in group sales. She went above and beyond in making sure our trip was a success. She was very proactive in calling me before our arrival to see if we needed a group dinner-- she thought of things I never would have. Our stay was awesome and this hotel was in a great location for the tournament. We are definitely staying again next year!

  • Stayed June 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lori P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Benjamin W, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, July 2, 2013
Dear Lori P,

Thank you for taking the time to post your positive review, and recognizing the hard work and best efforts our team strives to consistently build upon. Most notably, thank you for your kind comments on Patty Conner, our Group Sales Manager. As you can tell, she extends every effort to ensure guests, from single travelers to large groups, are well accommodated in all phases of a guest's stay, especially pre-arrival. If there's anything else we can do for you in the future, please don't hesitate to let us know. Safe travels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cranberry Township hotels
0.2 mi away
Home2 Suites by Hilton Pittsburgh / Cranberry, PA
Home2 Suites by Hilton Pittsburg...
#1 of 15 in Cranberry Township
4.5 of 5 bubbles 376 reviews
0.7 mi away
Courtyard Pittsburgh North/Cranberry Woods
Courtyard Pittsburgh North/Cranb...
#3 of 15 in Cranberry Township
5.0 of 5 bubbles 339 reviews
1.6 mi away
Hampton Inn Pittsburgh/Cranberry
Hampton Inn Pittsburgh/Cranberry
#4 of 15 in Cranberry Township
4.5 of 5 bubbles 525 reviews
Show Prices
Show Prices
Show Prices
1.3 mi away
Hyatt Place Cranberry
Hyatt Place Cranberry
#6 of 15 in Cranberry Township
4.5 of 5 bubbles 509 reviews
1.4 mi away
DoubleTree by Hilton Hotel Pittsburgh - Cranberry
DoubleTree by Hilton Hotel Pitts...
#5 of 15 in Cranberry Township
4.5 of 5 bubbles 99 reviews
0.7 mi away
Pittsburgh Marriott North
Pittsburgh Marriott North
#7 of 15 in Cranberry Township
4.5 of 5 bubbles 446 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Pittsburgh/Cranberry? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Pittsburgh/Cranberry

Property: Hilton Garden Inn Pittsburgh/Cranberry
Address: 2000 Garden View Ln, Cranberry Township, PA 16066-5328
Phone Number:
Location: United States > Pennsylvania > Cranberry Township
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Cranberry Township
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pittsburgh/Cranberry 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Hilton Garden Inn Pittsburgh/Cranberry hotel in Cranberry, PA is located near downtown Pittsburgh, the University of Pittsburgh Medical Center, Westinghouse and Heinz – with easy access to shopping, dining and entertainment attractions in the Pittsburgh area. Visit Moraine State Park Beach – where you can go biking, skiing, rent a boat, kayak or canoe to explore the 3, 225 acre lake. Go golfing at the Cranberry Highlands Golf Course – only six miles from our hotel. Enjoy guest rooms with complimentary WiFi, room service, and 37-inch flat-screen HDTVs. Drink cocktails from our on-site bar on our outdoor patio after dinner at our full-service, on-site restaurant – The Garden Grille and Bar®. You’ll also enjoy our indoor pool, fitness room, and walking track. Our Cranberry hotel offers more than 2,100 sq. ft. of flexible event space, with a 24-hour business center, delicious on-site catering, and modern A/V equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Orbitz, Travelocity, Hotels.com and Priceline so you can book your Hilton Garden Inn Pittsburgh/Cranberry reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing