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“Home away from Home” 5 of 5 bubbles
Review of Hilton Garden Inn Pittsburgh/Cranberry

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Hilton Garden Inn Pittsburgh/Cranberry
Certificate of Excellence
GreenLeadersBronze level
Simpsonville, South Carolina
1 review
“Home away from Home”
5 of 5 bubbles Reviewed May 2, 2013

I was on an eight week assignment. So, this was indeed my home for eight weeks, It was extremely convenient to the Westinghouse office where I worked.
I especially want to thank the hospitality of your staff. MIchael, Amber, Kyrsten, Diane, and Melaine in the restaurant and bar, Ben, Stephanie, and Zena at the front desk (Sorry I know I have missed a few but everyone was awesome!). They ALL knew me by first name which made me very welcomed and at home. Mary Ellen also worked within my company per diem to make my stay feasible.
I especilly liked the salf-water pool. The gym for was very well-equipped for a an exerperienced weight lifter like myself and I used it every day!
As glad as I was to come home at the end of the assignment I was almost sad to be leaving your staff.

Room Tip: As in any hotel, the room is only has quiet as your neighbors. The staff was always proactive in th...
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  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dale C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, May 3, 2013
Thank you for the survey! We were sad to see you leave us. Hopefully you will be able to come back and visit us again. We have an excellent staff that take great pride in their positions here at the Hilton Garden Inn. We really appreciate having you stay with us and look forward to see you again in the future.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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872 reviews from our community

Traveler rating
    676
    129
    47
    14
    6
See reviews for
288
154
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277
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Smethport, United States
1 review
3 of 5 bubbles Reviewed April 30, 2013

The Hilton had everything a guest would want regarding cleanliness, friendly staff and good food. The rooms are very noisy and you cannot sleep well at all. We could hear everything being said in the rooms beside us and in the hallway. Room was nonsmoking but smelled like smoke.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Terry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, May 1, 2013
Thank you for your feedback on Trip Advisor. I am sorry that you experienced noisy neighbors during your stay. We are an all non smoking facility. We would have taken great measures to get you moved if your room smelled like smoke and fix the issue for the next guest. Please contact me directly if there is anything I can do to make this situation better for you.

We appreciate you staying with us and hope that you will try us again during your next visit to the Cranberry Twp area.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed April 29, 2013 via mobile

Great rooms, awesome beds and pillows, great TV's! This hotel is extremely clean, quiet, and there is good food with a friendly helpful staff. Many restaurants and stores close by. Stayed here for 5 nights and we will be back! Looks like there maybe some serious construction about to start next door so that may cause some temporary noise issues in the near future......otherwise this place is awesome!

Stayed April 2013
Helpful?
Thank Jumpinoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, April 30, 2013
Thank you for writing about our location. We are very excited to have neighbors in the near future for more options for our guests. We are happy that you enjoyed our comfortable beds and pillows. We appreciate you staying with us for 5 nights and look forward to your next visit.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearfield, United States
1 review
4 of 5 bubbles Reviewed April 29, 2013

Great location! Make sure you get the Franklin Road address for the hotel from the staff for your GPS because you will not find the hotel using the address on the Hilton web site. Clean, nice rooms, comfortable stay!

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Tina S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, April 30, 2013
I am happy to hear that you liked our location. I am sorry about the GPS. We do give the address 7076 Franklin RD for people that aren't able to find it in the GPS. We do appreciate you staying at our location and hope to see you again on your next visit to the Cranberry Twp area.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 bubbles Reviewed April 28, 2013

Excellent service, very friendly staff and conveniently located to everything. Michael is not only a very professional trip advisor but is friendly, fun and very helpful! We were here for our 25th anniversary wknd away and thoroughly enjoyed our stay.

  • Stayed April 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H_Scott_T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, April 29, 2013
Thank you for sharing your experience with everyone to see. We really appreciate being a part of your 25th anniversary weekend getaway. Michael is a wonderful asset to our Company. We appreciate your business and hope to see you back at our Hotel in the near future. Happy Anniversary!

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewisburg, Pennsylvania
1 review
5 of 5 bubbles Reviewed April 25, 2013

Very friendly and helpful staff. Front desk staff does a great job. Hostess's Amber T and Melani help with the after work relaxing during Happy hour. Breakfast waitress are friendly and help get you going in the morning.

  • Stayed April 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, April 27, 2013
Thank you so much for taking the time to write about us. Our goal is to make everyone relaxed during their stay. The mentioned employees in your feedback are top knotch when it comes to customer service. We are so blessed to have them on our team.

We appreciate your business and hope that we will always be your choice when coming to Cranberry Twp.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gulf Breeze, United States
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2013

Enjoyed every aspect of this new hotel. Great fitness center, pool, and hot tub, comfortable bed, great room accommodations, great staff, and in a good location with nice decor. Definitely will stay at this Hilton Garden Inn when I'm in Cranberry Township, PA. Keep up the great work!

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Victoria A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rvanness, Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this review, April 27, 2013
Thank you so much for the kind words about our awesome Hotel! We work hard to provide the best service possible. I am excited to see that you will be staying with us again. We look forward to your next visit.

Thanks,

Ronald Van Ness
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Pittsburgh/Cranberry

Property: Hilton Garden Inn Pittsburgh/Cranberry
Address: 2000 Garden View Ln, Cranberry Township, PA 16066-5328
Phone Number:
Location: United States > Pennsylvania > Cranberry Township
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Cranberry Township
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Pittsburgh/Cranberry 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Hilton Garden Inn Pittsburgh/Cranberry hotel in Cranberry, PA is located near downtown Pittsburgh, the University of Pittsburgh Medical Center, Westinghouse and Heinz – with easy access to shopping, dining and entertainment attractions in the Pittsburgh area. Visit Moraine State Park Beach – where you can go biking, skiing, rent a boat, kayak or canoe to explore the 3, 225 acre lake. Go golfing at the Cranberry Highlands Golf Course – only six miles from our hotel. Enjoy guest rooms with complimentary WiFi, room service, and 37-inch flat-screen HDTVs. Drink cocktails from our on-site bar on our outdoor patio after dinner at our full-service, on-site restaurant – The Garden Grille and Bar®. You’ll also enjoy our indoor pool, fitness room, and walking track. Our Cranberry hotel offers more than 2,100 sq. ft. of flexible event space, with a 24-hour business center, delicious on-site catering, and modern A/V equipment. ... more   less 
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