We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice new hotel in a nice area”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hilton Garden Inn Pittsburgh/Cranberry
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 22, 2012 via mobile

Great hotel. Looks almost brand new. Everything good about this place. Nice part of Pittsburgh metro. I'll stay here again!

  • Stayed: July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank marco1234_2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJassel, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this reviewResponded July 24, 2012

Good morning!

Thank you for loving us! We love you too, and I'm very thankful we wow'd you enough to give our property another visit in the future.

Please let me know when you are in the area next. I'd love to thank you personally!

Sincerely,

Tiffany Jassel, General Manager
tiffany.jassel@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (979)
Traveler rating
Traveler type
Time of year
Language

968 - 974 of 979 reviews

Reviewed July 22, 2012

First of all, I agree with other reviews that this is a nice looking hotel. However, that's not what I look for when I stay. I feel more comfortable with people that appear to be in a more casual setting. I don't like that kind of atmosphere. It's OK if that's your thing, just not mine. Nice looking hotel though, just doesn't reflect the personality I look for when I stay somewhere.

  • Stayed: July 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank jasin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJassel, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this reviewResponded July 24, 2012

Good morning traveler,

Thank you for writing about your experience here. Though not your style, as mentioned, it was very kind of you to still identify positive attributes. Super kind infact, and I appreciate it!

I wish there was anything we could do to make you feel more comfortable and casual with us! I'd love the opportunity to talk to you further about what particular features were perhaps overwhemling. We're so new that all suggestions are absorbed to the fullest capacity so we can perfect and move forward!

My e-mail address is tiffany.jassel@hilton.com. Please reach out to me if you are back in the area.

Very Sincerely,

Tiffany Jassel, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2012

The Hilton Garden Inn in Cranberry is new--it opened a month and a half ago. And it is really nice. Lovely lobby area-great gym, nice pool. Rooms are spacious, beds are comfortable. Staff is very nice. Easy to park, easy to find. They are currently building nearby, but there is no noise at night. If you need to stop over on your trip, or you have business in the area, this is a great option.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank traveler2009Illinois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TJassel, General Manager at Hilton Garden Inn Pittsburgh/Cranberry, responded to this reviewResponded July 24, 2012

Good morning!

Thank you for the kind words. We certainly appreciate you taking the time to note our pool, fitness center, convenience, peacefulness, and most importantly- the staff. Our team cares very much for the satisfaction of every guest, so it truly means a lot when they are recognized. I will be sharing this with the team!

Thank you very much for choosing our new property. We appreciate you.

Sincerely,

Tiffany Jassel, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2012

Very Clean, Friendly and comfortable. Beds have some of the best bedding I have ever slept in at a Hotel. Only negative would be the hot tub size. It says MAX 5 Occupants but I'm pretty Sure it should be Max 2 Adults.

  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ttpinclb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Good morning!

Thank you VERY much for writing about our hotel! Everyone is so busy now-a-days. it's incredible to see anyone take time out of their day to say such nice things about what we do here. I'm glad you slept nice and enjoyed the bedding! I agree that the hot-tub in the pool room is relatively small. Two grown adults in there is more than comfortable, but more than that could be a tight squeeze.

Please come visit us again! Thank you for your time and kindness.

Sincerely,

Tiffany Jassel, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 30, 2012

We have stayed in enough hotels to receive platinum status at most chains..This property is by far the BEST we have stayed in..The lobby is spotless as well as the rooms..Breakfast was made to order.. The staff is excellent..
Stay here, you won't be sorry.

Stayed: June 2012, traveled as a couple
Thank What_next1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

WOWOWOWOW! THANK YOU for your super kind words!

I'm so happy you became such a great fan of ours in such a short period of time! We are fans of yours as well. It truly means the world that you mentioned our staff and cleanliness. Our management team is so incredibly lucky to have found the team that we did; every associate genuinely cares about our guests, each other, and the building. Thank you again!

Please come back and see us when you're in the area next. I'd love to meet and thank you in person!

Best Regards,

Tiffany Jassel, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2012

We spent a Friday night here a little less than a month after this hotel opened.

The lobby is very nice, greeting you with a waterfall right as you enter the door, forcing you to decide if you should go left or right. The front-desk was a little bit hidden in the back right, but we found it fairly quickly.

While we were waiting to check-in, we saw 3 different people wandering around, trying to figure out where the elevators were. They definitely need some additional signage as they are back an unassuming, unmarked hallway to the right of the check-in desk,

We stayed in a king suite, which I definitely recommend. Unlike some other "suites" this is an actual multi-room suite. It had a very large entry way and a large living room with couch/chair coffee table, desk, and kitchenette, including sink/fridge/microwave. There is a spacious powder room room located off the living room. The bedroom had a large bathroom as well with a, separate shower, and a large jetted garden tub. One item that was lacking was somewhere to hang bath towels. There are racks over the vanity, but don't really provide adequate clearance to hang a bath towel. The bedroom was clean, and comfortable.

The hotel has a small bar and a restaurant but with the ample choices located in the immediate vicinity, we did not take advantage on this trip. There is an indoor saltwater pool and whirlpool. The area was clean, but our stay was short as it was quite loud due to a family with multiple children under 10 using the whirlpool and pool.

The elevators seemed to be a little on the slow side, made more noticeable by our location on the top floor (5th floor).

We would definitely stay here again.

  • Stayed: June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank DA_and_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 3, 2012

Good morning!

Thank you very much for taking the time to write a review about our facility! I'm so happy you had a nice, comfortable stay and even more happy that you'd come back if in the area again. We have ordered elevator signage, and additional towel fixtures are on the way, so hopefully those are in and installed before you are back. You definitely need to try out our restaurant! It is fabulous; all of our breakfast products are made to order, and our lunch and dinner menu was created by our anazing Executive Chef Tony. Next time you visit, print a copy of this review and bring it with you. I'd love to meet you and treat you and your travel partner to breakfast or lunch so you can experience how great our menu and service is!

Very Sincerely,

Tiffany Jassel, General Manager
tjassel@vistahost.net

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2012

We have stayed at another Hilton property in Cranberry several times but wanted to try the brand new one. WARNING - you will NEVER find this place right now if you rely on your GPS in your car or your phone! Call the hotel to get directions. They can tell you the whole address mix-up story at the hotel if you want to hear it. Everyone my husband spoke to while we there had their own story of getting lost trying to find the place, and the bartender said he felt sorry for the front desk staff because they were on the phone all day trying to tell people how to get there instead of checking people in! This is a brand new property and it is really pretty. There is a bar and small restaurant downstairs, and there are some other restaurants within walking distance. Our room was on the 5th floor and was spotless, beautiful, and perfect. The bed was the most comfortable hotel bed I have ever slept on. We will make this our new Cranberry hotel for sure.

  • Stayed: June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SDMom66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 25, 2012

Greetings!

Thank you so much for being the first guest to write about us on Trip Advisor. We really appreciate you staying with us. Our websites are now corrected to insure that our guests are able to find our location. We are so excited about our new location and about meeting our new guests. We hope that you will come back to our beautiful property and stay with us again. We call our location home away from home.

Thanks,

Ronald Van Ness
Assistant General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Cranberry Township hotels
1.6 mi away
Hampton Inn Pittsburgh / Cranberry
Hampton Inn Pittsburgh / Cranber...
#5 of 15 in Cranberry Township
641 reviews
0.2 mi away
Home2 Suites by Hilton Pittsburgh / Cranberry, PA
Home2 Suites by Hilton Pittsburg...
#1 of 15 in Cranberry Township
459 reviews
1.3 mi away
Hyatt Place Cranberry
Hyatt Place Cranberry
#7 of 15 in Cranberry Township
626 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
DoubleTree by Hilton Hotel Pittsburgh - Cranberry
DoubleTree by Hilton Hotel Pitts...
#4 of 15 in Cranberry Township
217 reviews
0.7 mi away
Courtyard Pittsburgh North/Cranberry Woods
Courtyard Pittsburgh North/Cranb...
#6 of 15 in Cranberry Township
367 reviews
0.6 mi away
Pittsburgh Marriott North
Pittsburgh Marriott North
#8 of 15 in Cranberry Township
544 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Pittsburgh/Cranberry? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Pittsburgh/Cranberry

Address: 2000 Garden View Ln, Cranberry Township, PA 16066-5328
Phone Number:
Location: United States > Pennsylvania > Cranberry Township
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 15 Hotels in Cranberry Township
Price Range: $111 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Pittsburgh/Cranberry 3*
Number of rooms: 20
Official Description (provided by the hotel):
The Hilton Garden Inn Pittsburgh/Cranberry hotel in Cranberry, PA is located near downtown Pittsburgh, the University of Pittsburgh Medical Center, Westinghouse and Heinz – with easy access to shopping, dining and entertainment attractions in the Pittsburgh area. Visit Moraine State Park Beach – where you can go biking, skiing, rent a boat, kayak or canoe to explore the 3, 225 acre lake. Go golfing at the Cranberry Highlands Golf Course – only six miles from our hotel. Enjoy guest rooms with complimentary WiFi, room service, and 37-inch flat-screen HDTVs. Drink cocktails from our on-site bar on our outdoor patio after dinner at our full-service, on-site restaurant – The Garden Grille and Bar®. You’ll also enjoy our indoor pool, fitness room, and walking track. Our Cranberry hotel offers more than 2,100 sq. ft. of flexible event space, with a 24-hour business center, delicious on-site catering, and modern A/V equipment. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Priceline, Booking.com, Hotels.com, Expedia, Travelocity, Hotwire, Orbitz, Cancelon, TripOnline SA and getaroom.com so you can book your Hilton Garden Inn Pittsburgh/Cranberry reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing