My family and I checked in to this hotel by chance on the first leg of a long road trip. The rooms were very nice and clean. The stay was quick and had little time to really experience the entire hotel and staff. However, what happened at the end of my trip is what deserves an excellent rating by this traveler. Once I reached my final destination, one of my family members realized she lost a very important and precious family heirloom. It was accidentally tossed into the trash. I immediately called the hotel and spoke with Andy. Before I described the importance of the item to him, he offered to check all the trash and dumpster. Only after giving the room an entire scan. Once I disclosed the magnitude of the situation, Andy stepped up his game and began asking every detail of what else could have been in the trash. Over the course of the evening, Andy called me multiple times to gather more details and keep me updated. Ultimately, he did not find it. Which doesn't take away from the effort he put in for me and my family. I am never one to ask someone to go dumpster diving, but I and my family are extremely grateful for the task he took on for mere strangers. Andy, and the staff at this particular place know the value of good business, and that is their customers. Having not met us and being hundreds of miles away, he treated us as if we were still under our care. Not often seen with many hotels you just jump off the highway to. Thank you Andy! Thank You Red Roof Inn. We will certainly be back. And because of the loyalty to your customers, you now have loyal customers!!
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Red Roof Inn, Priceline, Orbitz, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Red Roof Inn Pittsburgh North Cranberry Township reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Red Roof Inn Pittsburgh North Cranberry Township Hotel Cranberry Township
- Red Roof Inn Cranberry Township
- Cranberry Township Red Roof Inn