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“under constuction”

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Sheraton Pittsburgh Airport Hotel
Ranked #3 of 12 Hotels in Coraopolis
Certificate of Excellence
Columbia, South Carolina
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“under constuction”
5 of 5 bubbles Reviewed August 4, 2013

You have to work around the contruction but once you make it to the elevator and in your room,just relax and enjoy.The room is very clean and updated with modern fixtures.No complains about the room since everything was new.However ,I was traveling with a group and we had a passenger in a wheelchair. The hotel did not have a handicap room for here .Major problem.Also, the breakfast was alright, some staff need training in dealing with the public.Enough said.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juanv165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, August 9, 2013
Thank you for taking the time to write a review on trip advisor. I am very pleased to learn that you found our newly renovated rooms comfortable, modern and clean. We are just completing the last of our renovations in August with a new lobby and restaurant. Thank you for sharing your feedback. Our multimillion dollar renovation will be completed in August and we certainly hope you can return to Pittsburgh in the near future and experience the newest Starwood hotel in Pittsburgh!

Best Regards,

Ellen Callas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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224 reviews from our community

Traveler rating
    91
    76
    39
    9
    9
See reviews for
51
40
15
91
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Atlanta, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 24, 2013

We knew about the renovations in advance (from TripAdvisor), they are almost finished and everywhere that we saw looked great, aside from having to take a slight detour to breakfast one morning there was no impact to our stay.

The staff were very friendly and accommodating. Check in was quick and a billing problem at checkout was cheerfully resolved. We ordered desert from room service on night and it was delivered promptly by a staff member who was very anxious to make sure the ice cream didn't melt.

Room was on the 9th floor, very quiet, comfortable bed and my wife liked the decor.

Would definitely return.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NotInAnRV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, August 9, 2013
Thank you for taking the time to write a review on trip advisor on your recent visit to the Sheraton Pittsburgh Airport Hotel. I am delighted to hear that you enjoyed your visit to the hotel and enjoyed our staff as well as our newly appointed rooms. Our lobby and restaurant renovations are well under way and will be completed this month. We certainly hope you will have the opportunity to return to the hotel in the near future and see first hand the wonderful transformation.

Best Regards,

Ellen Callas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Germany
Level Contributor
66 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 22, 2013

This hotel will probably be lovely once it is completed and I was disappointed that when I booked through Expedia it did not say it was under construction.

The rooms are nice, very spacious and clean, I didn’t try the room service or other areas of the hotel due to the construction, but staff was amazing and very friendly and went above and beyond in their service.

Room Tip: As of July 22nd this hotel was still under construction.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoshuaIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, August 9, 2013
Thank you for taking the time to write a review regarding your recent stay at the Sheraton Pittsburgh Airport. I am thrilled to learn that your encounters with our staff was warm and welcoming! I am also pleased to hear that you enjoyed the comforts of our newly renovated rooms. Our renovation will be completed in August and we are excited to complete our multi-million dollar renovation.

Thank you again for choosing Sheraton!

Best Regards,

Ellen Callas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed July 21, 2013

Buyer beware that this hotel is being renovated, so you will encounter some disruption when you check in. But the staff is well trained, very pleasant and accommodating. The breakfast buffet was pretty rough. The scrambled eggs were overcooked, but what we ordered fresh from the kitchen was good. The rooms are very comfortable, especially the beds. They charged by $6 for wireless (which merits an automatic loss of rating in my book), and the slow speed made it unusable. I told them this and they cheerfully took it off the bill, which speaks to their customer service commitment.

Not great, just good and i would stay here again.

Room Tip: Upper floor to avoid lobby construction noise.
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  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank M692
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madison
Level Contributor
220 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
4 of 5 bubbles Reviewed July 20, 2013

Room was clean, bed good, slept well.

Friendly. Shuttle from airport was timely.

Construction going on, remodeling facility.

Room had been recently redone, but the reused the counter tops. Not a big deal. HVAC worked well!

I will stay here again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ClickTheGeek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, August 9, 2013
Thank you for taking the time to write a review on trip advisor. I am so pleased to learn that you found our newly renovated rooms comfortable and well appointed. You are correct that the only not replaced in the guest rooms was our granite countertop but everything else, a total transformation in feel and function. Our public space is just completing its renovation this month, adding a lovely well appointed lobby and new restaurant. I hope you can return in the near future to see our completed hotel.

Best Regards,

Ellen Callas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Conway, Arkansas
Level Contributor
265 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 bubbles Reviewed July 13, 2013 via mobile

The beds are awesome! The hotel is under renovations in lobby area and hopefully the elevators, but the rooms.... Wow! Beautiful! Pillows, bedding, amenities are great. Pull the shade down for total darkness. Very good rest.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank FlyMom10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, August 9, 2013
Thank you for taking the time to write a review on trip advisor. I am delighted to hear that you enjoyed our newly renovated rooms and our award winning Sheraton Sweet Sleeper beds - they are amazing!

Thanks for sharing your feedback as well about our convenience to the interstate and our international airport.

Thanks again!

Ellen Callas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

We fly out of Pittsburgh Airport on a regular basis because airfare is a much better value - especially when traveling to the South. We were headed to New Orleans for a full week.

I wish we'd been able to spend more time in this room. The beds were so comfortable! The hotel is still under renovation, but most of the rooms have been completed. The room was very spacious, and very well appointed. It is readily apparent that quality materials are being used for this renovation.

I booked this property online at the last minute (EARLY flight, I drove to the hotel the evening before), and received a GREAT RATE plus I was able to use a discount code and saved even more. Those few short hours in the room were worth every penny. I would gladly return for a full night's rest.

The location is good - right off the Interstate. I just wish the State of Pennsylvania would light its highways. I had to 'feel my way' to the property - and I'm a regular road tripper. What should have been a two hour ride was closer to three because the turnpike and 376 were so dark.

Room Tip: If you have an early flight, request an updated room close to the elevator. Makes for a faster chec...
See more room tips
  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janice0801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ecallas, General Manager at Sheraton Pittsburgh Airport Hotel, responded to this review, July 13, 2013
Thank you for sharing your feedback regarding your recent stay at the Sheraton Pittsburgh Airport Hotel. I am delighted to learn that you found our newly renovated rooms comfortable and well appointed. I am also pleased to learn that you found our new Sweet Sleeper beds extremely comfortable.

I hope we have the opportunity to welcome you back next time you return to the Pittsburgh area.

Best Regards,

Ellen Callas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Pittsburgh Airport Hotel

Property: Sheraton Pittsburgh Airport Hotel
Address: 1160 Thorn Run Road, Coraopolis, PA 15108-3152 (Formerly Crowne Plaza Pittsburgh Int'l Airport Moon Township)
Phone Number:
Location: United States > Pennsylvania > Coraopolis
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Coraopolis
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Pittsburgh Airport Hotel 3.5*
Number of rooms: 200
Official Description (provided by the hotel):
The new Sheraton Pittsburgh Airport offers a place to revitalize in warm, upscale surroundings. During your stay, experience a place of connection and community, where high-tech features, signature Sheraton amenities and modern guest rooms combine to create a luxurious retreat for the sophisticated traveler.Situated just six miles from Pittsburgh International Airport (PIT), and 15 minutes from downtown Pittsburgh, Sheraton Pittsburgh Airport hotel in Coraopolis is close to both business and leisure destinations, including Robert Morris University, PNC Park, Heinz Field, the Frick, Carnegie Science Center, Federal Express and GlaxoSmithKline. ... more   less 
Reservation Options:
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Also Known As:
Crowne Plaza Pittsburgh Int`l Airport Moon Township Hotel Coraopolis
Crowne Plaza Coraopolis
Crowne Plaza Hotel Coraopolis

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