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Embassy Suites by Hilton Pittsburgh - International Airport
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Reviews (1,092)
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All reviewsthe manager's receptionmade to order breakfastfree drinksbeautiful hotelkoi pondomelet stationfront porchthe managersatrium arealiving roomwedding receptioncomplimentary breakfasthot tubthe breakfast areabusiness trippittsburgh international airportbusiness center
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1,007 - 1,012 of 1,092 reviews
Reviewed December 28, 2011

My family of 4 with tw young children checked into this hotel and we were given a room with a shower and no bath tub. We asked a out tubs and were transferred to another room where we found a pair of women's underwear left under the nightstand. We were kept up half the night by kids roaming the halls despite multiple complaints to the front desk. Drain in our bath tub didn't hold water in so we should have kept the shower. Now the true measure of an establishment is how it handles these challenges. The morning manager arrived and comped our room for that night, we also received a $50 credit for dinner. A gift basket with cookies and candy was left in our room from the manager as was a bag of popcorn from the engineering staff who fixed our bath tub. Kudos. As for the rest of our stay, the property is nice and well kept, barely showing it's age. The free real fast was great as was dinner. $10 per night for wifi is a bit steep!

  • Stayed: December 2011
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1  Thank IamSiriS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2011

Planned a trip to Pittsburgh to visit a friend. Downtown hotels are on the expensive side for me. I like to stay within $125 per night for lodging if I'm not in Chicago or NYC.

I'm a loyal Hilton Honors Gold member and got a great MVP rate for this location at $94 a night. Of course, it's Embassy Suites so all the rooms are spacious with separate living areas, pull out couch, micro, fridge and wet bar.

Had an issue with unchanged sheets in the pullout but housekeeping fixed right away and sent up free dessert vouchers which was certainly unnecessary but a nice touch.

The lobby and atrium are gorgeous and inviting. The business center is two computers, a printer and copier but it's adequate and free. The wireless worked flawlessly all over the property.

I ordered fried eggplant and a mini pizza in the pub the first night and the bartenders were very accommodating and genuinely happy to be there. The food was plentiful and reasonably priced for a hotel bar. I was surprised at the quality. The next day I had a turkey sandwich and nachos delivered to the room and again was surprised by the ample servings and quality.

There is a made to order omelet bar and hot breakfast buffet included with each night. Yes, seating gets crowded but it's worth it.

There is also a lunch buffet available and a soup, salad and dessert buffet. I think it was $11 for full lunch buffet and $7 for soup, salad and dessert. All the dining options are excellent here.

Housekeeping was great at keeping fresh towels and toiletries stocked during our three night stay.

The location is about 20 minutes from Downtown Pittsburgh but the drive is easy.

I will stay here again any time I visit Pittsburgh.

  • Stayed: December 2011
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1  Thank bexxx98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2011

this is the place you want to stay if you are flying anywere they give you a great room with free made to order breakfast and parking while you are on your trip and free transportation to and from the airport...the beds are lovely the rooms are very clean the pillows are fluffy!! the staff is just as nice as they can be.i will never go to another hotel for a park n fly unless they are fully booked..we also stay here when we are attending the weekend sports card show at robert morris university...

  • Stayed: December 2011, traveled with family
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1  Thank davsbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2011

We stay here with the family and we like this hotel with hospitality and comfort. Never had any issues staying here. I didn't give it 5 stars just b/c it's not a top of the line hotel. It's a good hotel, not perfect. We did take our dog with us on the trip and that was a plus for us that they allow animals.

  • Stayed: November 2011, traveled with family
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Thank drchumby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 29, 2011

Amazing beautifull place like a resort, food , service the people, so sweet!! I have been in alot of nice hotel, but this one is a pleasure to stay there sarroundings are like a spa, I cant beleive
that people, will complain about this resort hotel, and why it seems to be only american people complaining no offence .But lets apreciate with honesty, no what kind of mood we are!!!!!!!! We went out to places also and i find people very friendly and nice! restaurants, stores, very nice experience, thank you!!

  • Stayed: November 2011, traveled with family
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Thank maria b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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