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“Excellent service and accomodations”

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Pittsburgh Airport Marriott
Ranked #4 of 11 Hotels in Coraopolis
Reviewed July 4, 2010

Hats off to the staff and management of this property! I initially stayed here for one night in late May and had a couple of minor inconveniences. After contacting the Sales Manager, Jackie, she and her staff went out of their way to make my next stay at their hotel great. I cannot say enough good things about the quality of customer service provided by the employees of this hotel. Lobby personnel were friendly and outgoing. The common areas are large and well-maintained. The rooms featured very comfortable bedding and are decorated nicely. Room service and the restaurant/bar have a nice selection of food that is of good quality. I would highly recommend this property for those with an early morning flight or for a quiet night of shopping in the Robinson area. Thanks to all of the staff for a great stay! I would highly recommend this property.

  • Stayed: June 2010, traveled solo
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Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Manager at Pittsburgh Airport Marriott, responded to this reviewResponded July 7, 2010

Thank you so much for your kind comments regarding your recent stay at the Pittsburgh Airport Marriott! We are so glad to hear that your second time around here on property was a great one! We pride ourselves on customer service, and are happy that you felt that you received it! We hope to see you back again soon!

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567 - 573 of 632 reviews

Reviewed June 21, 2010

The room was very nice and clean, I didnt like the $4.00 charge for a bottle water that should be complimentary. and I made a reservation for two didn't understand the grab and go breakfast for one.

  • Stayed: June 2010, traveled as a couple
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Thank tthomas3012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Manager at Pittsburgh Airport Marriott, responded to this reviewResponded June 25, 2010

Thank you so much for your feedback regarding your recent stay at the Pittsburgh Airport Marriott. We are so glad that you found your accommodations to be nice and clean. We apologize that you were not properly informed regarding the debit policy, and will be sure to look into the issue and inform our staff so that we can improve this process. Thank you again for the comments, we truly appreciate your feedback.

Thank you so much for staying with us! We hope to see you again soon!

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Reviewed April 25, 2010

This is close to the Pittsburgh airport and gets the usual traffic. Although it is an older Marriott (the old footprint), the service recovery here excels. We had a room with sewer gas smell in it (backup from the bathroom) and they changed rooms for us twice (fortunately the hotel was not sold out). The key here is that the manger even got involved. It is clear they want to excel in service recovery and they do. Hats off to them - they are superior to the Rita's and the Four Seasons' I have stayed in in this respect.

  • Stayed: March 2010, traveled on business
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Thank TravelerONE2468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Manager at Pittsburgh Airport Marriott, responded to this reviewResponded May 4, 2010

Thank you so much for your comments regarding your recent stay at the Pittsburgh Airport Marriott! We appreciate your feedback. We are so sorry for the problems you had with your guest room, but are happy to hear that our staff was able to accommodate you to your satisfaction. We pride ourselves on service excellence, and are so glad that you feel that our staff provided you with superior service. Thank you again for your comments! We hope to see you back at the hotel soon!

Jackie Cooney
Sales Manager

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Reviewed April 10, 2010

Hotel is very clean and nicely decorated with the traditional red Marriott decor that they are updating many of the rooms to have.

Location is great for close access to the airport and the free airport shuttle runs quite regularly. One down side to the location is that they aren't any restaurants within walking distance, but if you have a car there are probably 20+ restaurants within one mile at the nearby shopping centers.

  • Stayed: September 2009, traveled as a couple
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Thank MissMarried
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Sales Manager at Pittsburgh Airport Marriott, responded to this reviewResponded April 15, 2010

Thank you so much for your feedback regarding your recent stay at the Pittsburgh Airport Marriott! We are so glad that you enjoyed your stay and were satisfied with your accommodations and location to the airport. We hope you will stay with us again soon!

Jackie Cooney
Sales Manager
jackie.cooney@pghmarriott.com

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Reviewed April 6, 2010

My fiance and I were in town for a family event and spent the night before our 6AM flight out of PIT at this hotel.

We were assisted by the Assistant Front Desk manager at Check-in and given a King bedroom. He was very helpful and a great guy. As we had checked in pretty late (10PM) we didn't explore this hotel much or use any of the facilities.

The room was your typical Marriott King room with all of the amenities one comes to expect from a Marriott. Had a great night's sleep and got up early the next morning to head to the airport. It was about a 8 minute ride to the airport from the hotel.

I also Priceline'd this hotel and got it for over half off the best rate they had available. Even if I had to pay the normal rack rate, I'd stay here again.

  • Stayed: March 2010, traveled as a couple
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Thank SliderNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Sales Manager at Pittsburgh Airport Marriott, responded to this reviewResponded April 9, 2010

Thank you so much for your comments regarding your recent stay at the Pittsburgh Airport Marriott! We are so glad that you found out staff to be helpful, your accommodations to be comfortable, and the location convenient for your travels! We appreciate the kind words, and look forward to seeing you back soon!

Jackie Cooney
Sales Manager
jackie.cooney@pghmarriott.com

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Reviewed March 19, 2010

We had a really great experience here. Check in was super quick and the staff was very friendly. Our room was clean, beds were comfortable and it was very quiet. It's a nice location and we would stay here again.

Stayed: March 2010, traveled with friends
Thank travelchiks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Sales Manager at Pittsburgh Airport Marriott, responded to this reviewResponded March 23, 2010

Thank you so much for your positive comments regarding your recent stay at the Pittsburgh Airport Marriott. We are so glad to hear that you found our staff to be friendly, and your accommodations to be clean and comfortable! We hope to see you back again soon! Please don't hesitate to contact us with any other comments or suggestions. We are always happy to hear how we can continually improve our services!

Jackie Cooney
Sales Manager
jackie.cooney@pghmarriott.com

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Reviewed March 14, 2010

I live in the Pittsburgh area, but took my 8-year-old for a little overnight/shopping getaway here. My daughter enjoyed the pool. The pool area was quite nice, although the water was a bit chilly for an indoor pool.
The bedroom area (with a king bed) was surprisingly spacious, but the bathroom was actually very small. The bed was comfortable. There was a nice large showerhead in the bathroom, but the water pressure was a bit lacking.
We could hear people talking in the hallway, so the room wasn't particularly sound-proof.
We got room-service breakfast, which arrived piping hot and was very tasty and nicely done.
The TV service was annoying. The only "kid" channel was the Cartoon Network (yuck!) and the number of other channels was surprisingly small. The on-demand selection was quite limited and ridiculously expensive. We've been to many hotels and have never seen such a small selection of channels.
The access to the Robinson shopping area was very convenient (lots of restaurants to choose from), and the hotel is convenient to the airport.

  • Stayed: March 2010, traveled with family
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Thank JSevera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarriottPitt, Sales Manager at Pittsburgh Airport Marriott, responded to this reviewResponded March 25, 2010

Thank you so much for your comments regarding your recent stay at the Pittsburgh Airport Marriott! We really appreciate the feedback and are pleased to report that we have addressed many of the concerns that you shared. By mid-summer the hotel will have a new selection of several HD channels including Nickelodeon, Discovery Channel, History Channel, The Learning Channel, National Geographic, NFL Network, ESPN, Headline News, and A&E. We are so sorry that the temperature in the pool did not meet your expectations. We strive to maintain a steady temperature and will research where there may have been a discrepancy. Additionally, we would like to apologize for the noise you experienced during your stay. The hotel’s typical guest is the corporate traveler, so we rarely have noise issues on property.
Thank you again for your comments, we value our customer’s comments and suggestions, and will be sure to utilize them as we continue to improve our services. We hope to see you back at the hotel soon! Please don’t hesitate to contact me with any other suggestions or concerns.

Paul Newmaster
General Manager
paul.newmaster@pghmarriott.com

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Additional Information about Pittsburgh Airport Marriott

Address: 777 Aten Road, Coraopolis, PA 15108
Phone Number:
Location: United States > Pennsylvania > Coraopolis
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 11 Hotels in Coraopolis
Price Range: $105 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pittsburgh Airport Marriott 3.5*
Number of rooms: 318
Official Description (provided by the hotel):
Welcome to the Pittsburgh Airport Marriott-a space to relax, think, create and meet. Enjoy a comfortable retreat in our Coraopolis, Pittsburgh hotel, which features 318 guest rooms. Or, plug in and get social in our Marriott International Great Room lobby. Enhance your stay with food + drink pairings from the carefully crafted Runner Stone Mill House menu, a true dining experience in which to indulge. Lounge in the pool or work up a sweat in our state-of-the-art fitness center. Business and leisure travelers love our hotel and its perfect location, moments from the airport and near top Pittsburgh destinations including downtown Pittsburgh and Market Square, PNC Park and Robert Morris University. No matter what brings you to the Pittsburgh Airport Marriott, we're delighted to become your home away from home. ... more   less 
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Also Known As:
Marriott Pittsburgh Airport Hotel Coraopolis
Marriott Hotel Coraopolis
Marriott Coraopolis
Coraopolis Marriott

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