Disappointed! The entire experience was totally unorganized, owner would leave for 20 to 30 minutes at a time and just leave us waiting for her to come back. We got there and she stated she had to leave to get our pizza and that we should just hang out until she got back. We waited 20 minutes and our cold pizza finally arrived. Later we waited another 10 minutes as she went to find a horseshoe because she didn't provide enough for each child. She then left again and told us to call her on her cell phone when the kids were done painting. I called her and she came 10 minutes later. She was rude and condescending to the children and the entire experience was really frustrating. In the end she tried to charge me for an extra hour! I couldn't believe it and when I disputed it she shouted "this isn't a Chuckie Cheese and I don't hold anyone's hand". I told her that she shouldn't offer Birthday Parties then. They should also change the misleading information on the website. I nor anyone present at the party will ever go back to this place.