We found live bugs in the bed. Upon searching the internet they looked identical to bedbugs. We left the hotel and asked for a refund on the way out the door. The clerk refused and said we would have to talk to the manager in the morning. We returned in the morning and upon asking for a refund the, manager told me that he had inspected the room and saw no problem. After showing him the bites, on my feet and describing the bugs we saw in the room, a refund was issued. We have sanitized everything and bagged all objects that could not be washed (suitcases, etc.) and now have to hope we have not bought bed bugs back into our home. We will never stay there again.
- Official Description (provided by the hotel):
- Relax and restore at Ramada Clarks Summit hotel off Interstates 81 and 476 near downtown Scranton. Damon's Sports Bar next door. After a leisurely free continental breakfast, relax on our outdoor patio or in our gazebo. If you want to de-stress, work out in our gym, swim in our heated indoor pool or play in our game room. We offer meeting space, a business center, free Wi-Fi Internet access, free truck and RV parking and each room comes with a refrigerator. Kids 17 and under stay free with an adult. Our pet-friendly Clarks Summit hotel features a gift shop. ... more less
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- Also Known As:
- Ramada Clarks Summit
- Clarks Summit Ramada