We booked this hotel online, however, we did not take the time to read reviews. We simply looked at the online pictures and found that the price was affordable. Well, those pictures must have been Photo Shopped and you get what you paid for!
On the positive side, the staff was very friendly and courteous. They were some of the nicest people in Clarks Summitt. And, though the breakfast was small and the eating area even smaller, the food was good. That ends the positives.
The outside could best be described as dumpy and dirty. Upon entering the hallway to the elevator, you were greeted by a sickening smell of lemon pledge combined with 3-in-1 oil. The smell got stronger as you went up, almost to the point of nausea.
When we entered the room, it was a disappointment. Mold was on the ceiling above the window, perhaps from a leaky AC unit on the floor above. The bathroom had crud in the corners. The room smelled stale. And, when we left, I always check under the bed to make sure nothing is left behind. I found a beer bottle cap, swizzle stick, and a few other items, indicating that this room was NOT cleaned from previous occupants.
Our room was on the 3rd floor -- non smoking. However, in the middle of the night, we smelled cigarrette smoke. The management said it must be coming from the 4th floor (only smoking floor) through the bathroom vent.
We checked in on a Friday. Immediately, I started calling other area hotels to make a reservation for the remainder of our stay. Of course, all other hotels were booked and we were stuck.
I sure wish that I had found this website and read the reviews prior to our trip. This was a lesson learned and I hope that others will read this and not make the same mistake I did!
- Official Description (provided by the hotel):
- Newly Renovated. All rooms have microwave and refrigerator. ... more less
- Reservation Options:
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- Also Known As:
- Comfort Hotel Clarks Summit
- Comfort Inn Clarks Summit
- Clarks Summit Comfort Inn