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“Good hotel, some limitations”

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Best Western Plus Philadelphia Airport South at Widener University
Ranked #1 of 3 Hotels in Chester
Reviewed October 4, 2011

We stayed in this hotel at the beginning and end of our vacation to Pennsylvania and New Jersey. We wanted a hotel near the airport, but not so near that we were bothered by plane noise.The desk staff at this hotel are great. Very helpful and eager to please. Gerry, who works the free breakfast room is a real gem. During our first stay, we had to change rooms as the air conditioner/fan did not work at all. The second time we stayed, the TV reception in our room was not good on several channels. By the time we discovered this we had unpacked and settled in and did not want to change rooms. The desk clerk promised to send someone up to check this for us, but that never happened. The limitations of this property are that part of the surrounding neighborhood is very marginal and we would not feel safe walking through it. Also, there are really no restaurants close by.

Room Tip: In a busy area, ask for the quietest side of the building if you're bothered by traffic noise.
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  • Stayed: September 2011, traveled as a couple
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Thank Ellyn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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397 - 403 of 451 reviews

Reviewed August 26, 2011

I stay here regularly on business and recommend it as a nice comfortable, clean and modern hotel with a friendly staff.
The van service is frequent to the airport.
The area immediately around this Best Western is ok but parts of Chester are not that desirable.
Would be nice if they had more food choices,, no resaurant at the hotel and not much offered in the way of Continenal breakfeast. However there is a 7-11 right next to the hotel

  • Stayed: July 2011, traveled on business
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Thank timflies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2011

I was booked into this hotel by Hotwire. NEVER USE HOTWIRE!! First, this hotel is MILES from the airport so the name is a lie. It is miles from the airport and there are no airport amenities in site (ie lighting, restaurants, gas stations). We arrived after dark. The hotel shares the building which, while new, was completely dark and vacant. Parking appeared to be on the street only and it's not a place I'd park. The neighborhood has seen better days. Everything around there was shuttered. There was a well-lit Days Inn at the corner with a restaurant and a parking lot. If you have to stay in this area, stay there! On top of everything, the hotel's phone was NOT operational. I tried to call ahead and it was nonfunctioning. Even Best Western's toll-free reservations number could not call anyone at the hotel.

Room Tip: NEVER USE HOTWIRE! Horrible customer service
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  • Stayed: August 2011, traveled with family
    • Value
3  Thank WorldtravelingmomNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2011

In the past, I feel like I have been burned at Best Westerns. They vary greatly in quality and some franchisees are losers who manage horrendous properties.

This Best Western was, fortunately, an exception. It was well run and more than adequate for our visit in the area. I would say it was similar in price and amenities to Hampton Inns or Holiday Inn Expresses.

Nice rooms. Clean. Good breakfast.

  • Stayed: August 2011, traveled with family
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Thank TarheelFrancophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

We had an unplanned stay here on Monday 25th July due to a delayed flight and arrived near midnight. I would just like to say that the lady who checked us in was very helpful and seemed completely unfazed by the queue of tired customers she had to deal with all by herself alongside the endless phone calls for rooms from people in the same predicament. When I explained that the children hadn't had a meal since lunch time she got some toast and pastries from the kitchen for us. The rooms were nice and clean, although breakfast was a bit sparse the next day - probably because we'd eaten it the night before!

  • Stayed: July 2011, traveled with family
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Thank EMV63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2011

Stayed for 1 night after a game at PPL park and it worked out great.not many hotels near stadium. Room was very clean and beds were super comfy. We had 2 kids with us (5 and 3) and it was great have breakfast in the morn. Service was friendly and accommodating. The man,that drove the shuttle to the park was great too. He really hustled to and fro.

  • Stayed: July 2011
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Thank toner603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 17, 2011

WARNING! Incompetent hotel staff. Booked block of rooms for wedding Bride shows up to check into bridal suite and was told room was unavailable. Had made arrangements with hotel to use shuttle to move guests between reception and hotel. 3 days before wedding, they change their policy and would only guarantee shuttle service to airport. Had agreed to provide guests information for a taxi service that was going to be provided by us in lieu of the shuttle for our guests.

Could not keep customer information straight and sent us receipts for rooms not occupied by us nor reserved by us.

Breakfast selection was horrible!

Could go on but will keep it short. On a plus side, it was clean.

  • Stayed: July 2011, traveled with family
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2  Thank mayeyeseeyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Philadelphia Airport South at Widener University

Address: 1450 Providence Avenue, Chester, PA 19013-5715 (Formerly BEST WESTERN PLUS Philadelphia Airport South at Widener University)
Phone Number:
Location: United States > Pennsylvania > Chester
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Chester
Price Range: $88 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Philadelphia Airport South at Widener University 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
The Best Western Philadelphia Airport South at Widener University is the perfect hotel for your visit to Philadelphia and its suburbs. The hotel is located just minutes from Philadelphia International Airport, providing 24-hour Airport shuttle service. We are also located across from the campus of Widener University, and just minutes from Swarthmore College. Only 1 mile from Harrah's Casino and the closest hotel to PPL Park (Home of Major League Soccer's Philadelphia Union). The hotel provides complimentary 24-hour shuttle service, continental breakfast, free parking, free high speed wireless and wired internet access, daily newspapers and much more. Also featuring fitness and business centers. Stay at the newest, greenest, and most friendly Best Western hotel in the Philadelphia area! ... more   less 
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Also Known As:
Best Western Philadelphia Airport South At Widener University Hotel Chester
Best Western Chester

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