Perhaps I read too many positive reviews of this hotel and I set my expectations too high. My recent stay at this hotel did have positives but also some areas of concern. First off, the positives. The rooms are clean and sized nicely with flat panel TV. Bedding is comfortable. The 7-11 steps away in the same complex is very convenient. The shuttle service is a huge plus running seven days a week to the airport and other nearby points to the hotel. A complimentary breakfast (mostly continental with a make-a-waffle area) is served.
On the other side, it is the first hotel breakfast I attended that did not have orange juice available. The alarm clock in my room was broken (missing lights on clock so you could not tell the time at certain points). There was no "DND" or "quiet please" sign in my room. There was a hanger to leave on your door by 11 p.m. to request time of housekeeping service the next day. I put it on my door by that time requesting afternoon service and it was never picked up. I returned to my room the next night to find no service had taken place. I used the same towels and watched the trash pile up.
Staff, especially the shuttle driver and breakfast area assistant, were friendly and helpful.
Note that Chester is a former industrial center and the city has that visual character. Don't expect that you are staying in a vibrant modern area and you will hear sirens outside the hotel from time to time.
So, a mixed review. A solid choice with several areas that could use improvement. The airport shuttle and competitive pricing may make it a viable alternative for some.
For train travelers, you can either catch the train into Center City from the airport terminals or take the Wilmington/Newark regional rail from the Chester Transportation Center just over a half mile from the hotel.
- Official Description (provided by the hotel):
- The Best Western Philadelphia Airport South at Widener University is the perfect hotel for your visit to Philadelphia and its suburbs. The hotel is located just minutes from Philadelphia International Airport, providing 24-hour Airport shuttle service. We are also located across from the campus of Widener University, and just minutes from Swarthmore College. Only 1 mile from Harrah's Casino and the closest hotel to PPL Park (Home of Major League Soccer's Philadelphia Union). The hotel provides complimentary 24-hour shuttle service, continental breakfast, free parking, free high speed wireless and wired internet access, daily newspapers and much more. Also featuring fitness and business centers. Stay at the newest, greenest, and most friendly Best Western hotel in the Philadelphia area! ... more less
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- Also Known As:
- Best Western Philadelphia Airport South At Widener University Hotel Chester
- Best Western Chester