After reading the reviews on this site, I was a bit leary about what to expect upon staying at Seven Springs. It was our first visit.
We stayed for 3 nights and used the Winter Family Memories package for 2 nights. For the most part, the service was very good. Only 2 instances where I felt it lacked a bit: 1) as in the review below, the Concierge (a woman) was not very helpful. I asked her a question and she seemed like she did not want to be bothered to "look up" the answer for me. Instead she made a "guess" of the answer. Not impressed. 2) the woman at the front desk in the Snow Tubing area could use a smile and a lesson on friendliness I think. 3) the waitress we had the last morning at breakfast in the Slopeside Restaurant took way too long to acknowledge us and attend to our table with drinks. Normally, I wouldn't care except that I had 2 children with me who wanted their drinks and that I was annoyed that she continued to wait on a large table of Snowboarders who had already been waited on...she continued to provide them refill upon refill of their drinks while not even acknowledging our first! Other than this, the rest of the staff were WONDERFUL, helpful and friendly. The girl who checked us in was especially nice. Can't say enough about them - great!
We found the food at Seven Springs and the buffets especially quite good. Good variety and they mix up things every day.
We stayed in the Main Hotel in the Towers with a Slope view. We were on the 10th floor. The room was clean and comfortable. In fact, it was one of the cleanest hotel rooms I've stayed in a long time. I would def stay above the 4th floor. 4th floor is the busiest as it goes to shopping and restaurants so staying there would be busy through hallway. You can hear them grooming the slopes at night a bit but it didn't bother us too much on the 10th floor. However, might be more noisy on the lower floors.
The place isn't cheap by any means. It cost us a bit for the 3 nights, even considering the Winter Family Memories package. But for the most part, I think it's a nice place. We had fun skating, bowling, miniature golfing, and in the arcade. Snow tubing was really fun! My biggest complaint of the whole time was the last day we were there. The weather was warming up a bit but we had gotten some snow overnight/that morning. The were also "making snow". My husband decided to take my 2 young kids snowboarding before we left. We rented the boards,boots, etc there. Once they got out there, the snow making especially, made it almost impossible! The beginners area that was listed as "open", well, the Magic Carpet was not so made it tough walking back and forth up the hill. The snow making put ice all over from head to toe but also made everyone DRENCHED! We had snowboarded the day before in the rain for 2 hours and weren't as wet as 30 minutes under the snow making!! In the end, my husband and kids were done after 30-40 minutes!! Unbearable! We spent almost $200 in rental for 30-40 minutes! I heard other snowboarders/skiers complaining about the snow making and how it made it almost impossible. Why didn't someone in the rental place tell us or have a sign up to warn us of these conditions? It was a huge waste of time and money. You can't tell me that they don't know what the conditions like that do. They could be courteous enough to warn novice people of what to expect and that they ski/snowboard at their own "financial risk". Very annoying!
In conclusion, I would go again. We would probably only stay 2 nights at most in future. I would be careful to NOT rent on days when conditions were not favorable as no one will advise you. In fact, I might look into renting off property beforehand next time. All in all, we had alot of fun and it was worth the trip.
- Official Description (provided by the hotel):
- Seven Springs Mountain Resort is the perfect place for family vacations that create lifelong memories. Each year the family-friendly resort hosts more than one million overnight and day guests who enjoy a vacation that includes the finest skiing, snowboarding and golf that Pennsylvania has to offer, the exhilaration of the new Laurel Ridgeline Canopy Tours, sporting clays and the ultimate in relaxation at the luxurious Trillium Spa.Seven Springs is conveniently located just off the Pennsylvania Turnpike, located within 200 miles of Pittsburgh, Washington, D.C., Baltimore, Cleveland and Columbus.With more than 60,000 square feet of meeting space available, Seven Springs hosts more than 1,000 meetings, conferences and banquet groups each year. Seven Springs Mountain Resort can accommodate more than 5,000 overnight guests in its perfectly appointed 414-room, 10-story high-rise hotel, nearly 1,200 condominiums and town homes, 11 cottages and 15 chalets. ... more less
- Also Known As:
- 7 Springs Mountain Resort
- Seven Springs Pa
- Seven Springs Mountain Hotel Champion
- Seven Springs Mountain Champion
- Seven Springs Resort Champion