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“Great stay at a great price”

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Sleep Inn & Suites Chambersburg
Ranked #6 of 16 Hotels in Chambersburg
Bakersfield, California
Level 3 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great stay at a great price”
Reviewed October 12, 2012

We stopped at the welcome center and picked up a coupon. Checkin with Sam was friendly and fast. The breakfast was of a good quality ,we miss the waffles but we can make do. My family really enjoys hotels with indoor pools and thankfully this hotel had one. The room had modern decor, flat screen tv's, and spacious bathrooms. If you do not like noise though, I'd recommend asking for a room not on the highway side. Other than that, everything was great.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geonu12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnChambersburg, Front Office Manager at Sleep Inn & Suites Chambersburg, responded to this review, October 25, 2012
Thank you for your positive review! I'm so happy that you enjoyed our indoor pool, newly installed flat screen, LCD tv's, and our newly renovated room decor. We are constantly striving to make improvements to the hotel which will benefit our guests and make them feel comfortable during their stay with us. Both my staff and I appreciate your comments!

I hope to see you again during your travels to our area!

-Irma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 reviews from our community

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    52
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
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English first
Rocky Mount, North Carolina, United States
Level 5 Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed August 29, 2012

A place to sleep is all it is. Quiet and reasonable. The front desk attendant could be friendlier, nicer, more attentive to her customers, and more informative of the local area, and its shops, and restaurants. Also needs to know how to give proper directions!

  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnChambersburg, Front Office Manager at Sleep Inn & Suites Chambersburg, responded to this review, September 10, 2012
Dear Steven,

Thank you for your comments regarding your recent stay at Sleep Inn & Suites, Chambersburg. I appreciate you taking the time to give us valuble feedback. Our goal is to always provide the best possible experience and pride ourselves in friendly and courteous staff service. I am glad you found our hotel to be quiet and reasonable, however, I am sorry that our staff was not able to project a more welcoming first impression. We will discuss this situation with all the employees and try to embrace a more "welcome to our inn" attitude.

Again thank you for your comments. We strive to be your first choice when staying in Chambersburg, PA and look forward to having stay with us again soon.

Sincerely,
Irma
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island
Level 4 Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed August 1, 2012

This was a rather mediocre property. The furnishings in the room were a bit run down...including the mattresses and the rugs in the room and hallways were dirty and dingy. The pool area was not clean at all and the pool itself was clean but very cold for an indoor pool. The breakfast was typical fare and somewhat sparse and forced us to wait for items to be replenished since the hotel was well used when we were there and the breakfast set up appears to be for about 10 people at a time while 15 to 20 guests were in the dining area at the time of our arrival. There were a few issues that I would say were the biggest turn-offs for us when we were there and they are that the spreads on the beds in both rooms that we had were worn and stained and looked as though they hadn't been replaced in a very long time (though the sheets and other bedding did appear clean and in good condition). Another issue that we had was with the housekeeping process. As we were heading out of our rooms to go to the breakfast area the housekeeping staff had begun to clean several of the rooms surrounding ours and had dropped piles of dirty linens on the floor in the hallway outside of the rooms which we had to navigate like an obstacle course to get to the elevator (not pleasant or hygeinic in my opinion). I have never seen this process used for housekeeping in any other property which I've been a guest. The final item is that the only person employed there who was friendly was the front desk clerk when we arrived. The rest of the staff that we encountered from front desk, breakfast room, housekeeping during our stay were not at all friendly or welcoming. I felt most of the time as if we were bothering these people just by being in the building. So chances are I wouldn't stay there again and I'm glad that it was a one night stop over during a longer road trip. Tip to the management of this property....encourage your staff to smile at a guest and say hello when they encounter them!

  • Stayed July 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank partyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stoneboro
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 24, 2012

Not a bad location and has nice big rooms for a Sleep Inn chain. Parking is a little strange as the closest spot is a couple hundred feet from the hotel and downhill but you can pull up to the front door to unload. The breakfast was a little Spartan but enough stuff to suffice. Just after we settled in, a little league team checked in and chaos broke out. Kids running through the halls, kicking soccer balls up and down the hall, knocking on doors, while parents stood around talking and ignoring the situation. Front desk sent people up 3 times to get the situation under control with little avail. They then moved us (and all the other folks not associated with the team) to other floors. Very apologetic about the situation and quite helpful. Cannot say enough about the staff trying to help and accommodate us. Once we were away from the idiots, a nice quite location with room to spread out and relax. Truly sad state of affairs the parents and coaches allowed such ignorant behavior to continue but the hotel made the best of it for the other guests.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank jimstoneboro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Level 6 Contributor
112 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed July 20, 2012

Very Nice hotel with helpful employees. I will stay there again when in the area.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Goerniego
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monroeton, Pennsylvania, United States
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 17, 2012

Hotel was very clean. Breakfast was nice staff stayed right on top of it so it didnt run out of things. Jacuzzi tubs was nice. My only complaint is the bed was hard but overall we had a great stay.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Howardandjessic... F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tigerton, Wisconsin
Level 4 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 11, 2012

The room was clean and spacious. The pool was very cold and the pool room itself was very run down and in need of an update. There were only a few chairs and absolutely no atmosphere. There is no waffle maker for breakfast which disappointed me. The price of the room was good but I would pay more next time to get a better breakfast and a pool I could actually swim in.

Stayed July 2012, traveled as a couple
Helpful?
Thank Kristene B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Chambersburg

Property: Sleep Inn & Suites Chambersburg
Address: 1435 Doron Dr, Chambersburg, PA 17202-8164
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Chambersburg 2*
Number of rooms: 71
Official Description (provided by the hotel):
The Sleep Inn & Suites® hotel is conveniently located off Interstate 81, just one mile from the Chambersburg Mall. This Chambersburg, PA hotel is minutes from Letterkenny Army Depot, Caledonia State Park, the Totem Pole Playhouse, Wilson College and the Capitol Theatre Center.This hotel is just five minutes from downtown Chambersburg, offering modern shops, restaurants and historic sites. If visiting in July, don't miss the Arts at Old Market Day celebration, featuring more than 200 craft and food vendors.Guests of this Chambersburg, PA hotel are invited to enjoy amenities and features like:* Free Morning Medley Hot Breakfast* Free high-speed Internet access in all rooms* Free wireless high-speed Internet access on the property* Free local calls* Free in-room coffee* Relax in the indoor pool. * Keep in shape while traveling in the hotel's fitness center.* Business travelers will appreciate conveniences including access to the 24-hour business center with copy and fax services. * All guest rooms at this Pennsylvania hotel have microwaves and refrigerators, coffee makers, work desks, hair dryers, irons, ironing boards, safes and cable television. Non-smoking rooms are offered.* Laundry facilities are located on the property as an added guest convenience.Make the Sleep Inn & Suites hotel your home away from home when visiting the Chambersburg area. We look forward to seeing you soon. ... more   less 
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Also Known As:
Sleep Inn Chambersburg
Chambersburg Sleep Inn
Sleep Inn Hotel Chambersburg

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