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“Not deserving of 41/2 stars!”

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Sleep Inn & Suites Chambersburg
Ranked #6 of 16 Hotels in Chambersburg
Fleetwood, Pennsylvania
Level 6 Contributor
116 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
“Not deserving of 41/2 stars!”
Reviewed May 9, 2012

While the bed was comfortable and the room and property clean, the hotel is definitely lackluster at best. Since other reviewers rated it so highly, I gave it a try but was sorely disappointed. The end of the hallway smelled terribly from the few smoking rooms. the lobby area was lacking as was the breakfast - microwave sausage, stale bagels, a waffle maker and toaster but no fruit or yogurt to be seen.

The pool looked deserted. There were almost no chairs and no lounges, the water did look clean but it was cooler than I would like - but not to say cold- i just like pools warmer. There is evidence on the floor beyond that they pulled out a jacuzzi, too bad.

The staff was friendly and directed us to a good mexican restaurant.

Room Tip: avoid the low numbers - 104 is a smoking room. the odd numbers face the highway - the noise is bare...
See more room tips
  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parishfm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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306 reviews from our community

Traveler rating
    114
    109
    52
    22
    9
See reviews for
107
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
Halifax ,Nova Scotia
Level 4 Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 17, 2012

The room was very nice and clean although we couldn't get a king bed unless we paid an outrageous price.The room was very noisy as our room on the same side as the highway. The ckeckin/checkout took quite a while as the staff seemed to have problems with the computer. Breakfast was not as good as another Sleep Inn we stayed in the night before. The location was great, just off the highway , so it was easy to get to. There was a strong smell of cigarette smoke coming from the staff utility room which was in the same corridor as our non smoking room.

Room Tip: Choose a room on the front of the building , away from the highway.
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  • Stayed April 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank melissa51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beaufort, SC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 16, 2012

Reserved suite but was given a room with 2 queens. Manager corrected error and lowered rate for inconvenience. Quiet. Clean. Poor lighting in room (CF bulbs in all fixtures). When we asked for extra towels in the room (we had 3 people and only towels for 2) we had to go down to the office to get them. Sleeper sofa in suite was lousy. Breakfast selection was poor so we chose to eat out 2 of the 3 days we were there. Rural setting, not much nearby. Visited in mid April and smell of cow manure and fertilizer outside the hotel was pungent. Guess that's to be expected in rural PA in the spring. Probably would try something near Wayne Ave or closer to town if traveling there again, but it was adequate.

Room Tip: Room on parking lot side was quiet. Other side is close to interstate.
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  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank coosawgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 15, 2012

This hotel is just off I-81, at exit 20, and very easy to find. The hotel is clean, quite and the price is so reasonable, All the staff we had contact with were very friendly. The breaskfast was nothing fancy but it was ok, coffee was hot and toaster worked good, what more could a girl want.

  • Stayed April 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank caseyzNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jasper, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 18, 2011

checked in late, checked out early. Just wanted a clean place to sleep and toast and coffee in the morning. For what we wanted, it was perfect as it was clean and quiet.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 21, 2011

We stopped here after being on the road for 11 hours. Booked ahead, so a little nervous about what we were getting into. Property is very new, easy to get to off the Interstate. Not much near it in terms of restaurants but plenty off the next two exits to the south, spaced a couple of miles apart. Clerk very friendly, our reservation all set up, they were happy to accommodate our request for a room on the quiet side of the building. Very very quiet despite the fact it is near the interstate and they were about 2/3rd full. Room much larger than average motel, bed comfortable, pillow so good I thought about buying one from them. Bathroom the usual, so was the breakfast selection. We just wanted somewhere clean and comfortable in the middle of a two day car trip and this was exactly what we wanted.
Based on this experience, the whole Sleep Inn chain has moved to the top of my list for when I need a motel just off an interstate.

  • Stayed November 2011, traveled as a couple
    • Value
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Helpful?
1 Thank NashTNtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie_Snyder, Manager at Sleep Inn & Suites Chambersburg, responded to this review, November 23, 2011
On behalf of our hotel staff, I am writing to let you know how delighted we were to receive your kind words of praise. We're committed to total guest satisfaction, that's why it's truly rewarding when a guest recognizes our staff's efforts. Again, thank you for your kind words. We look forward to serving your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Hampshire
Level 5 Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 15, 2011

There were not a lot of guests on the Sunday night I stayed. The hotel was quiet, as was my room. In my on-line reservation I had requested a room on the side opposite the interstate, and that was honored.
The breakfast was servicable but that's about the best I can say. Somehow the one at a different Sleep Inn two weeks prior looked much more appetizing - though the only real difference was the first one didn't have the microwave for eggs and sausage. Is that what turned me off? or was it the lack of the fresh fruit mix?
Anyway, for the price, I got a clean room and a good night's sleep, and that is what I was looking for.

  • Stayed November 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GRITSinNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie_Snyder, Manager at Sleep Inn & Suites Chambersburg, responded to this review, November 23, 2011
Thank you for taking the time to provide us with the suggestions in regard to our breakfast. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. We appreciate the opportunities to improve when a guest takes their time to let us know what we're doing right, what we're doing wrong and how we can improve. Again, let me thank you for your kind words of praise and your feedback. We look forward to serving your future lodging needs upon your next stay in Chambersburg.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites Chambersburg

Property: Sleep Inn & Suites Chambersburg
Address: 1435 Doron Dr, Chambersburg, PA 17202-8164
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Chambersburg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites Chambersburg 2*
Number of rooms: 71
Official Description (provided by the hotel):
The Sleep Inn & Suites® hotel is conveniently located off Interstate 81, just one mile from the Chambersburg Mall. This Chambersburg, PA hotel is minutes from Letterkenny Army Depot, Caledonia State Park, the Totem Pole Playhouse, Wilson College and the Capitol Theatre Center.This hotel is just five minutes from downtown Chambersburg, offering modern shops, restaurants and historic sites. If visiting in July, don't miss the Arts at Old Market Day celebration, featuring more than 200 craft and food vendors.Guests of this Chambersburg, PA hotel are invited to enjoy amenities and features like:* Free Morning Medley Hot Breakfast* Free high-speed Internet access in all rooms* Free wireless high-speed Internet access on the property* Free local calls* Free in-room coffee* Relax in the indoor pool. * Keep in shape while traveling in the hotel's fitness center.* Business travelers will appreciate conveniences including access to the 24-hour business center with copy and fax services. * All guest rooms at this Pennsylvania hotel have microwaves and refrigerators, coffee makers, work desks, hair dryers, irons, ironing boards, safes and cable television. Non-smoking rooms are offered.* Laundry facilities are located on the property as an added guest convenience.Make the Sleep Inn & Suites hotel your home away from home when visiting the Chambersburg area. We look forward to seeing you soon. ... more   less 
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Also Known As:
Sleep Inn Chambersburg
Chambersburg Sleep Inn
Sleep Inn Hotel Chambersburg

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