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“New, but not so much.”
Review of McDonald's

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Ranked #137 of 175 Restaurants in Chambersburg
Restaurant details
Reviewed November 12, 2013

Chambersburg McDonald's on Lincoln Way, and near I-81 was completely rebuilt and just opened less than two weeks ago. Our kids wanted to give the new restaurant a try. We went with great expectation, and came away with huge disappointment. The old restaurant had a bad reputation for lack of cleanliness and poor service. The building may be new, but they forgot to fix the real problems.

The parking was the first problem. All the parking is behind the restaurant and the entrances are in the front. You have to walk the length of the driving or drive-through lanes before crossing to the building.

Second problem was cleanliness. There were only a few people in the restaurant when we arrived so there were plenty of tables available, but none of them were clean. No one had taken the time to wipe tables and straighten chairs, or to clean up trash.

Third problem was accuracy of our order. Not just one item incorrect but several.

It does no good to build a new building if you don't change what goes on inside. There are plenty of other restaurants in the area. When looking for fast food we'll be going somewhere other than McDonald's.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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