We, my husband and I, were suppose to get away to a BB in Woodstock new york. At the last min 830 pm friday, the BB lost our reservations and would not honor of reservations.....another story entirely.
We called the Candlewood Suites at 10pm asking for reservations. My father in law lives here, 6 hours from us in New york. Chrissy who works at the front desk and answered my call, was totally ready and able to help us from the moment she said hello. She was pleasant, patient, and was really interested in saving my weekend with me. I had a surprise homemade 5 star dinner sitting in my trunk ready to be eaten by a stream in woodstock. We settled for a river off of 88west on the way to PA......it was great.
She was one of the best customer service calls I have ever experienced. We didn't get the chance to actually meet her in person, unfortunately, yet she started our brand new trip off perfectly!!!!! I booked the room only because she was so nice and professional.
The room was a good size, bathroom was really nice size as well. Everything was new. Its a fairly new hotel. They also have a pool and a jacuzzi in a cute little green house type thingy.
I also want to thank Ty for helping me figure out where to find info on Gettysberg....Boy that was interesting.He tried so hard to get me info on the civil war reenactments. One would think the web would be loaded with info but it was not. Being a photographer I needed a schedule of events. He was also very patient and went above and beyond to help me.
It is a clean hotel in a good area. All the staff were great!!! There is also many places to eat right by the hotel. We went to the Japanese place right next to the hotel. Yummy!!!
Thank You!!!! We will be back!!!
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