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“The Inn in Chamberburg” 5 of 5 bubbles
Review of Hampton Inn Chambersburg

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Hampton Inn Chambersburg
Ranked #1 of 16 Hotels in Chambersburg
Certificate of Excellence
Virginia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“The Inn in Chamberburg”
5 of 5 bubbles Reviewed September 15, 2012

The customer service was exceptional. Our room was very clean and comfortable. I can't think of anything negative about our stay, everything was great. The breaksfast was presented well, tasty, and kept full. We will definitely stay again.

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TTTraveler2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, September 17, 2012
Thank you for your kind review of your recent stay with us. It was our pleasure!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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575 reviews from our community

Traveler rating
    392
    147
    23
    6
    7
See reviews for
174
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
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English first
Schertz, Texas
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed September 13, 2012

We were traveling to visit family and friends and stayed the night at this Hampton. This is the best Hampton we have ever stayed at.Everything was just exceptional and we have stayed at a lot of Hampton Inn's over the years. "outstanding"

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dave W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, September 14, 2012
Our staff takes great pride in making our guests feel like they are 'at home'. Thank you for providing feedback on your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpharetta, Georgia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed August 25, 2012

We were driving between Atlanta and Burlington, VT and when plotting our half way point, Chambersburg seemed to be a good stopping point. We have stayed at quite a few Hampton Inns before, but this one was exceptional. Everything about our stay was great....the front desk staff was friendly, knowledgeable, and helpful, the rooms seemed large for a Hampton Inn, the location, although just off the expressway, was quiet, and the breakfast and the breakfast staff were a cut above what we usually expect from a Hampton Inn. If we are back in the area I would definitely stay there again.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chancey1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, August 27, 2012
Thank you for recognizing the staff at the Hampton Inn Chambersburg. We enjoy making our guest's stay a great experience. We appreciate that you took your valuable time to review your stay with us. We hope you continue to choose Hampton.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simsbury, Connecticut
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed August 24, 2012

Clean,comfortable and quiet, we had be traveling North for 7 hours and Chambersurg is about the halfway point between NC & CT a perfect spot right off the highway to rest for the trip home. On the trip down we stayed one exit up at the 4 Points by Marroit ( don't do it...stay away). The Hampton Inn in Chambersburg is just a few dollars more...nice decor with has comfy bed, nice bathroom and great reception...we wanted to watch the Olympics so we opted for pizza delivery. We try to stay away from the chain restaurants and were pleasently surprized by the Pizza at Caretti's Pizza. and they deliver.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, August 27, 2012
Thank you for taking the time to review your stay with us! We have had a spectacular summer with great guests stopping in to see us. We appreciate that you chose to stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed August 5, 2012

My family (3 kids) and I stayed here in July for a family event. The hotel was very clean, in excellent repair and had a friendly and efficient staff. The breakfast was standard Hampton Inn fare and met all expectations. While not large, our room was spacious enough for the five of us (2 queen beds and a nice rollaway). Our room was quiet and we were able to control the a/c to our liking. My wife especially liked the emphasis on daily cleaning of the duvet covers.

Bottom line: I'd highly recommend it. It will meet your standard expectations of a Hampton Inn.

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Family_of_Five_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, August 6, 2012
We appreciate that you chose to stay with us. Thank you for submitting a review.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Warwick, Rhode Island
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed July 28, 2012

We needed to change our reservation from one day to the next. The person I spoke to was very friendly, efficient and helpful. I wish I could say the same thing about the robotic service when we checked-in. The front desk person was very efficient, but not very personable (she could have at least smiled once). The silent message she conveyed: I am here to process you.

The room was very nice. King bed was very comfortable, but pillows were not. Window valance night light was an interesting feature. Shower was good, as was breakfast.

The most common noise makers among room furnishings in hotels tend to be the a/c and the toilet. This hotel gets the raspberries award as both of these were quite noisy. When we arrived late afternoon we were quite tired from a long drive. We wanted to nap but couldn't as the a/c had a constant low-pitch rattle. The room was a bit cooler than we like so we shut it off and left for dinner.

Returning from dinner the room was still cool so we left the a/c off and went to bed. Neither one of us slept well. I am a light sleeper and the constant short cycling refrigerator with a control that pinged each time it turned off helped keep me awake. The awful pillows had me tossing and turning with a resulting headache and stiff neck. Having the a/c off didn't affect me.

My wife usually falls asleep easily and doesn't wake up in the night. In the morning she told me she had trouble sleeping as well. I asked her if it was because we shut off the a/c, or the noisy refrigerator or the pillows. She wasn't sure what caused it so I'll leave it at that except to say she normally sleeps very well while I tend to have difficulty falling asleep, especially when a sound cycles on and off (as opposed to being constant).

  • Stayed July 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Skipper300
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, July 31, 2012
Thank you for taking your valuable time to review your recent stay with us. We apologize that your stay with us wasn't completely satisfactory. If you would like to contact me in person, I would be happy to discuss further. We pride ourselves on giving our guests friendly service, clean rooms, and comfortable surroundings. If you were not completely satisfied, we don't expect you to pay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chesterfield, Virginia
Level Contributor
44 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed July 25, 2012

As always this Hampton Inn was VERY clean and our room was spacious and clean. The only bad thing was no rooms have microwaves. I found that odd being all other Hampton Inns have them along with the mini fridge. We also thought the post-it note sticky telling us our bed covers were clean a bit tacky. We would hope the bedding would be clean between every new guest. It just was poor taste for a very nice hotel. The bed was a little high from the floor making it hard to climb into. The staff was very nice and helpful letting us stay a few more hours because I woke up ill on check out day. Breakfast was great as always. Overall, Hampton Inn's are great places to stay!

  • Stayed July 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bubbie1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerri T, General Manager at Hampton Inn Chambersburg, responded to this review, July 26, 2012
Thank you for taking the time to review your stay with us. I apologize that we didn't have an amenity that you prefer in your room. We do have a microwave in the lobby area for guest use.

The sticky notes....a bit goofy? Yes. They are a new initiative, in all Hamptons, to let the guests know we are going the extra mile to provide clean, fresh bedding for every new guest's arrival.

Thank you for choosing to stay with us. We love having you here!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Chambersburg

Property: Hampton Inn Chambersburg
Address: 955 Lesher Rd, Chambersburg, PA 17202-2989
Phone Number:
Location: United States > Pennsylvania > Chambersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Chambersburg
#1 Romantic Hotel in Chambersburg
#1 Family Hotel in Chambersburg
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Chambersburg 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
Hampton Inn Chambersburg Hotel Chambersburg
Chambersburg Hampton Inn

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