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“Basic but clean”
Review of Quality Inn

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Quality Inn
Ranked #24 of 26 Hotels in Carlisle
Washington DC, District of Columbia
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Basic but clean”
Reviewed August 27, 2012

We spent a night here for Corvette Carlisle when prices were very high all over town. The room was clean, but definitely in need of updating and renovation. The linens were bare and I requested newer pillow cases. There were no pillow covers between the old pillows and the case which was thread bare and discolored. The newer ones requested were much better. Sheets were very thin. The towels were very thin but the newer ones they brought were much better.
I noticed the dresser drawers don't close and the paint was chipped in the bathroom and rusted. It was OK for a night but I recommend wearing flip flops in the room.
The breakfast was fairly good, but ran out of danish. Eggs were hard. They had a variety of things for breakfast, so really can't complain, but by 9:30, food was not very fresh.

Room Tip: Request newer linens if those you get are thin and stained.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jacy24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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149 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • French first
  • Any
English first
Southold, New York
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 7, 2012

I stayed here for 2 days-First impression walking into the room was that it had not been updated in 20 + years- The bedspreads were a mustard color and overall room looked dingy. The bathroom had a stain on the floor from the sink leaking,shower grout was missing,cracked or black stained and no exhaust fan. The soda machines were not properly stocked and when you pushed the button for what you wanted something different came out. With this being said- The room was not worth the money we paid for it- The Motel 6 down the road was only $75/ night and from what my friends tell me was nicer then the Quality Inn. The only plus side to my stay is that the 2 ladies who worked the front desk were very nice & as helpful as they could be.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dani1843
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, August 24, 2012
Dear Guest,

Thank you for choosing Quality Inn Carlise for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following action was taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

• The housekeeping staff received extra training in regards to the level of cleanliness which we expect them to maintain in cleaning our rooms.

• Maintenance was instructed to make sure that the shower was working in the room which you occupied. They also received additional training in the matter of seeing to it that all facilities are in proper working order and clean.

I hope that the next time you visit our area; you will once again choose to stay at Quality Inn Carlise. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Carlisle hotels

Detroit, Michigan
Level Contributor
114 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 23, 2012

Pluses: Eggs and sausages included in the hot breakfast; WiFi works well; inner first-floor rooms face the pool; easy access from I-76; large convenience store in the gas station next door; no complaints about the bed; I like the second sink just outside the bathroom; washer/dryer available for guests to use.

Minuses: Decor tired and a little stained; "newly redecorated" may refer to the big TVs in each room.

Overall good value

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 16, 2012

This hotel is my home away from home. I travel the NE US on a weekly basis and this hotel is my most frequent stopping point. The staff is always there to help. The accommodations are always clean and comfortable. And the price is a good value.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aerosmile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 7, 2012 via mobile

Stayed three nights and toilet and coffee pot were not cleaned the second two days, nor was coffee replenished. Wall paper peeling, mold, broken toilet seat, AC broken, stained linens. Would not stay again.

That said, the staff was very helpful and friendly. Moved us to a new room with an AC that worked.

Stayed July 2012, traveled with family
Helpful?
1 Thank Quincy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, July 18, 2012
Dear Guest,

Thank you for choosing Quality Inn. for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. I am sorry that the experience did not turn out to be what you had expected. Upon receipt of your review, it was shared with the manager and ways in which our valued guests could feel that they were getting their moneys worth were discussed.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be very pleased. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Allentown, Pennsylvania
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 19, 2012

Travling & no computer in hand, ChoiceHotels was called for a Quality Inn in Carlisle, PA, which was the one where we stayed. Only thing comfortable about this room was the bed. A/C didn't work in the morning, floor edges dirty, mold in bathroom (health issue), toilet antiquated, tub didn't drain properly, color TV poor quality, location for truckers, wallpaper torn, old and antiquated; breakfast - scrambled eggs had no taste, no boiled eggs offered and the TV channel was not family appropriate. One could tell other guests were not pleased with the TV channel as well. If we had not checked in, we would not have stayed at this hotel. We will not stay at this hotel again. The price extremely exceeded the service. A refund has been requested from the hotel.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TeaLady_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, July 18, 2012
Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area. I am sorry that the experience did not turn out to be what you had expected.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional training in the level of cleanliness required of them as our employees. They also received additional instruction in keeping the rooms properly stocked.

• Manager was approached about your report of Air conditioner and instructed to see to the necessary repairs.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 3, 2012

The sign up front says newly remodeled. When I checked in I asked about it. i was told they have just started. When I asked for one of the rooms that were done the clerk stated she has no idea what rooms were done. When I got to the room.... wow! Yellow stain in the bottom of the tub. Terrible shower. Old carpet. The bottom sheet wouldnt even stay on the bed. Very uncomfortable night!

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roadwarriorgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
qualityinncarlislepa, Webmaster at Quality Inn, responded to this review, June 11, 2012
Dear Guest,

Thank you for choosing Quality Inn for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Management was approached about setting up a system whereby the desk staff could tell which rooms had been remodeled and were available.

• Housekeeping received additional training in the level of cleanliness required of them as our employees.

I hope that the next time you visit our area, you will once again choose to stay at Quality Inn. We take our reviews very seriously, and I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1255 Harrisburg Pike, Carlisle, PA 17013-1690
Phone Number:
Location: United States > Pennsylvania > Carlisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #24 of 26 Hotels in Carlisle
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 96
Official Description (provided by the hotel):
The Quality Inn® hotel in Carlisle lets you relax and focus on the people and experiences you came for. We’re merely minutes from the U.S. Army War College, Sports Emporium, and the Carlisle Theatre. You’ll find plenty of other sites and activities to explore near our pet-friendly Carlisle hotel, some of which include the Cumberland County Historical Society museum, Dickinson College, Penn State Harrisburg, Carlisle Expo Center, Hersheypark amusement park, and Carlisle Fairgrounds. Visitors can easily get to several golf courses throughout the area as well, including Mayapple Golf Links and Cumberland Golf Course. Our Value Qs deliver professional, responsive and friendly service, as well as amenities that give you more for your money like free hot breakfast, free WiFi, seasonal outdoor pool, fitness center, and free weekday newspaper. There is also a picnic area, a lounge bar and copy, print, and fax services. Each guest room offers a refreshing shower, coffee maker, and hair dryer. Your Q Bed features a comfortable, premium mattress and linens, a generous supply of fluffy pillows and a soft, plush blanket – because we know how much you value a good night’s sleep. Get your money’s worth at the Quality Inn. Carlisle hotels like ours offer the best hotel rates and the best amenities, so you can focus on the travel memories that really matter. Book today! ... more   less 
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Also Known As:
Quality Hotel Carlisle
Quality Inn Carlisle
Carlisle Quality Inn

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