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“Took us back to Childhood”
Review of Bonanza Steakhouse - CLOSED

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Bonanza Steakhouse
Cuisines: Steakhouse
Restaurant details
Scranton, Pennsylvania
Level 3 Contributor
13 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Took us back to Childhood”
Reviewed July 10, 2013

We stopped for an early dinner and were pleasantly surprised. The wait staff was friendly and efficient. The steaks were properly prepared. You have a choice of buffet or being served a dinner.It reminded us of our childhood trips to Ponderosa and Bonanza with our parents.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

31 reviews from our community

Visitor rating
    4
    6
    12
    2
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kissimmee, Florida
Level 6 Contributor
109 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Average food after a long day”
Reviewed July 7, 2013

We were hot and tired after bike riding around the battlefield, but hungry and thirsty. Food was average Bonanza fare, but it was fine. The price was right for a family of four and everyone got something they like.

Visited July 2013
Helpful?
Thank Becky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, Massachusetts
Level 5 Contributor
72 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“Inedible”
Reviewed July 5, 2013

Surprised they are still in business, must be the quantity of the food and he price, certainly not the quality!

Visited November 2012
Helpful?
Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal Area
Level 3 Contributor
16 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Good steakhouse”
Reviewed April 8, 2013

100% happy for a late dinner.The staff are friendly the restaurent was clean and the steak was perfect.

Visited March 2013
Helpful?
Thank dedecaster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lacona, New York
Level 5 Contributor
95 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
“Worst service ever. Food bland and like eating cardboard. Go anywhere else!”
Reviewed February 17, 2013

We recently were on a trip home from our vacation. Stopped to get gas and saw this "steakhouse" what a joke! We had never been to a Bonanza before. It is similiar to a Pondersosa style restaurant we have in NY. It looked ok so we decided to give it a try. Never again. Honestly anything would have been better than what we experienced at this location! McDonalds or Burger King would have been great. We went in to have a hostess seat us. That was the only good thing which happened. We then sat and waited over ten minutes and no one even acknowledged us waiting. We at that point should have just left but after a long drive we were tired and hungry. We decided not to order any steaks etc. since no one came over and my husband went up and helped himself to the buffet. I went up and got some salad and soup and still no waitress. 1/2 thru our first plate the waitress finally stopped by and said "oh i see you decided on just the buffet. We were like yes no one waited on us to take our orders. No apology or anything. It at that point had been more than 20 minutes! She finally brought our drinks. She never came back to check on us. She did come to clear plates when we were up to the buffet to get dessert. I had to flag her down and ask for our bill and she never asked how anything was or if we wanted refills. (which we did) but did not want to wait more. The food was very disappointing to say the least. Just frozen warm up type food or tv dinner style at best. The wings were pretty good and my salad mix was average. Some of the chocolate dessert was good. But the stuffed peppers were bland, the lasagna no taste. The scalloped potatoes overdone. The chicken overdone. The chicken pot pie stuff bland no taste and overdone. Pretty much everything was just so blah... It is sad to pay that much for terrible food and service. Their were waitresses all very young congregating by the hostess stand. A manager just walking around doing nothing. He never came near our table had he of, I would have advised him of the poor service... I had to ask for the bill and then when my husband went to use the mens room he said it was disgusting. Someone had made a mess and it had not been cleaned so he could not use the restroom. The cashier never asked me about our experience. Most places ask was everything ok etc. They do not care. She took my $50 bill and went somewhere and came back and said you are ok? well i hope so. Must be had to get approval but i have never experienced a cashier leaving her post. Normally a manager comes to the register or they have a special pen to check them. No one obviously cares to work or be there. No friendly smile or service. No locals there we could see and now we know why. Once you go you probably will not go back unless you don't know any better. Would recommend no to waste your money on this one!

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank ETHELMAE11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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