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“We will be back!”
4 of 5 bubbles Review of Comfort Suites

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Comfort Suites
Ranked #3 of 26 Hotels in Carlisle
Certificate of Excellence
Red Lion, Pennsylvania
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“We will be back!”
4 of 5 bubbles Reviewed November 10, 2012 via mobile

Had a very nice jacuzzi suite here. Pillows were soooo comfy! Bedding was nice. Room was spacious, nicely decorated, and clean. Great location too. Noon check-out made for a relaxing morning. Carlisle bakery one block down had amazing pastries.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOHOnurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Front Office Manager at Comfort Suites, responded to this review, November 26, 2012
Thank you for your positive feedback. We strive on customer satisfaction, and are pleased to know you were satisfied. We are happy to hear you enjoyed our new pillows! We look forward to serving your lodging needs in the future.

Thank you again, for your positive comments.

Sincerely,
Carrie Snyder
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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290 reviews from our community

Traveler rating
    141
    95
    35
    14
    5
See reviews for
84
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14
90
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Any
English first
Boston, MA
Level Contributor
96 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 23, 2012

Stayed here for two nights for a business trip. Rooms were sizeable, clean and quiet. There is parking and the staff is very friendly.

They also have a very good continental breakfast with hot and cold foods. I would recommend this hotel.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mldollaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Front Office Manager at Comfort Suites, responded to this review, November 26, 2012
Thank you for taking the time to write your review on TripAdvisor. We appreciate your positive feedback. I am pleased you found the staff friendly and enjoyed our continental breakfast. We recently added the hot omelettes as one of our breakfast items, we also include: hot meat, yogurt, hard-boiled eggs, two choices of waffles, cereal, donuts, muffins, and fresh fruit. I am glad to hear you found the room quiet and clean. We strive to make our guests stay comfortable.

We look forward to seeing you on your next business trip to Carlisle.

Sincerely,
Carrie Snyder
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, VA
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed October 15, 2012

My wife and I stayed in one of the rooms with a suite for a wedding. The room was very spacious. The sitting room was great, and there were doors that closed off the suite completely from the bedroom area. Both areas had their own TV.

The front lobby has a convenience store (24/7), which was great. A nice gym as well.

Here were our gripes: The walls are thin. You'll hear everything around you. We stayed for a wedding, so we heard drunk revelers on the street and those getting off the elevator. (Now, this happens at nearly every wedding we go to, but this one seemed worse.)

The elevator for the parking garage was out. It turns out the hotel doesn't own it, but it was out for more than a full-day. This makes loading up your car a bit of a pain.

Finally, the heater in our room was really loud. To the point where it woke me during the night each time it turned on.

I understand that noises are often an issue at hotels, but many of the guests that stayed there (friends and family) mentioned the noise as well. Ear plugs may not be a bad idea.

Room Tip: Ask for a room that does not face Hanover Street. It is very noisy, and every street conversation wi...
See more room tips
  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TonyDArlington_VA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carrie S, Front Office Manager at Comfort Suites, responded to this review, November 26, 2012
Thank you for taking the time to write a review on your recent experience. I apologize for the noise you experienced while staying at our hotel. Our staff and security guard attempts to keep the noise level at a minimum when we have events. It is unfortunate to hear your recent experience was not completely satisfying. I have discussed the issues with the appropriate staff to control noise level at the hotel. Please be assured your suggestions are taken seriously. Your comments advise us what we are doing right, what we are doing wrong, and how we can improve.

We are glad to hear you enjoyed the Jacuzzi Suite with modern decor representing Historic Carlisle. Our Jacuzzi Suites come with two 42 " flat screen TV's, bathrobes, pull out sofa, and a door separating the two rooms. Thank you again for your feedback. We look forward to serving your future lodging needs.

Sincerely,
Carrie Snyder
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorktown Heights, New York
Level Contributor
177 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
3 of 5 bubbles Reviewed October 7, 2012

I just returned from an overnight stay on Oct 6th,at this hotel.
The Hotel is convenietly located in the center of town, and has a municipal parking lot directly behind the building.
The front desk staff were courteous and friendly, and welcomed you to the hotel upon check in.
The rooms are clean and comfortable.
There were two issues that I encountered at this hotel.
First issue was that the airconditioning unit did not work propoerly in room # 207,as I had to get up in the middle of the night due to it being to warm in the room. Despite trying to get the unit to adjust, I simply just opened the window to get some cool air inside the room.
The second issue was you could hear every little noise and conversation in the hallway outside the room, and in the alley/drive way outside the window.
If you are a light sleeper be aware!!!
The houskeeping staff was superb, as I needed an extra towel and a box of tissues.
They were most pleasant and professional, they greeted you with a smile and were eager to assist.
They all greeted you with a freindly hello, happy smile, and good morning, how are you.
All and all it was not bad for a one night stay, not sure i would want to spend several nights here due to the outside noises.
But I would recommend this hotel, as its clean and the staff is courteous and professional.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jay H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed October 7, 2012 via mobile

I was pleasantly surprised by my recent stay here. The room was a jacuzzi room, and it definitely felt like I was staying in a luxury hotel. The room was huge and well-decorated and I didn't hear any noise throughout the night. Great location to the "nightlife" of Carlisle and friendly staff.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Halliecat23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boothwyn, Pennsylvania
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 11, 2012

We stayed for just a Saturday night after a wedding. From the check in to post check out the Hotel was everything you would want from a hotel. We arrived early and our King room was ready. No bell hop, but ample check in carts at the front door. Parking in their lot. Quick Nap, wake up call on time. Room offers all the amenities you need for a stay including Coffee, WiFi, Flat screen, couch in office,great bed, and real hangers. Chamber maids who greet you. Front desk takes the time to give you advice. Convenient down town location. Sandy the manager took time to find something to do on a Labor Day Sunday. Most places are closed. But she found a great place to explore. US Army War College or Carlisle Barracks has been around since before the war (Revelotionary). Visit the Armory when there. When we got home we realized that I had left my pillow and a bottle of wine. They found it and shipped to me, no charge. Great Service.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank amoebat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New London,NH
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed August 25, 2012

We stayed here while visiting Dickinson College. The location is perfect for spending time in town and at the school. The room was clean, neat and comfortable. The front desk and reservation people were helpful and welcoming. On Wednesdays there is a Farmer's Market just down the street, which was fun. Lots of restaurants near by in walking distance and the hotel validates parking in the public parking lot behind it and only charges $3 for parking there.
For a chain hotel tucked into the center of town, this one was nicer than expected.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaJ04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites

Property: Comfort Suites
Address: 10 S. Hanover Street, Carlisle, PA 17013
Phone Number:
Location: United States > Pennsylvania > Carlisle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Carlisle
#2 Family Hotel in Carlisle
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 105
Official Description (provided by the hotel):
The Comfort Suites, situated in the HEART of historic downtown Carlisle, ideally located one mile from 1-81, Exit 47 to 34 North, three miles from PA Turnpike, Exit 226 to Route 11 South, to 34 South. A 105 room all suites hotel with meeting and banquet facilities for up to 400 people, the Comfort Suites Hotel will provide all the amenities the discerning business or leisure traveler has come to expect. ... more   less 
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Also Known As:
Comfort Hotel Carlisle
Comfort Suites Carlisle
Carlisle Comfort Suites

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