Went here with a group of about 12. Other than our waitress, the remainder of the staff was not real friendly. The aren't very willing to accommodate simple requests. I spoke to the manager prior to our arrival to let her know our group would be coming, and even she wasn't friendly, which surprised me. All of the meals were good, and the price is fair. A co-worker that arrived before I did mentioned that upon his arrival, the greeter was very curt. After the one bartender was also unfriendly to us, another co-worked mentioned that due to his prior experiences at this restaurant with unfriendly staff, he refuses to return. Too bad...considering the atmosphere/food/price is pretty decent. Won't hurry to return here.