My boyfriend and I bought tickets for the moonlight ride experience. Needless to say it rained on Friday and was cancelled. The establishment called his brother (who also was going with his girlfriend) and told him to tell us it was rescheduled for tomorrow. Due to prior plans made months in advance for Saturday, we were unable to attend. We called Friday to see if we could reschedule for August (we did not ask for a refund, just a different date). We were told to call Saturday to speak with the manager. On Saturday we called and were told thay rescheduling on another day was impossible because they already spent our deposit on food.
Quite frankly, this is ridiculous. I understand canceling for rain, but not giving people the option to come another date due to the company canceling is stupid.
I can only imagine how rude the employees would have been if we would have been able to go.
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