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“Exceeded My Expectations!”

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Hilton Garden Inn Allentown West
Ranked #2 of 2 Hotels in Breinigsville
Certificate of Excellence
Lancaster, United States
1 review
“Exceeded My Expectations!”
Reviewed March 4, 2014

Instead of a regular old coffee pot maker, they had a Kreig "K" Cup coffee maker. Instead of a cranky old window heater that you constantly need to turn up and down, they had a nice window/wall heater that was controlled by a thermostat on the wall! The bathroom was very neat and clean with nice shower curtain. The front desk staff lady was very helpful too. I will definitely patronize Hilton Garden Inn again.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Curtis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for reviewing your stay on Trip Advisor. I am happy to hear that you had a pleasant stay at our property. Our goal is to provide every guest with exceptional customer service. We do offer a 100% satisfaction guarentee at the Hilton Garden Inn. If a guest does experience an issue throughout the stay, we want to know about it. We want to make it right! I hope that you will stay with us again the next time you are in town and I hope you continue to have exceptional stays at other Hilton Garden Inns that you may travel to.
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398 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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English first
Fairfax, Virginia
Level Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed February 25, 2014

Excellent value for the business traveler. Everything from check-in to breakfast was excellent. Great desk area to work and well lighted. Nice italian restaurant next to hotel. All of the staff were professional. The cook at breakfast was exceptionally friendly upon greeting to take your order.

  • Stayed February 2014, traveled solo
    • Value
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Helpful?
Thank drivingmylifeaway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for your review on Trip Advisor. We are happy to hear that you enjoyed your stay with us. We are a great hotel in a great location for business travel. Not only are there many of the local Lehigh Valley attractions close by, but we are also conveniently located right near many of the businesses on the west side of Allentown. We provide shuttle transportation to and from businesses in a 5 mile radius as well as to and from the local airport and bus station. Our shutte is complimentary and avaible to guests 7am to 11pm.
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Flanders, NJ, United States
1 review
Reviewed February 25, 2014

Really really nice hotel, great price, room exceeded the usual bed and desk cramped room gotten at this price (fridge, micro-wave, kuering!) And the staff went out of it's way to make us happy. I will be back.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for taking the time to share your comments about your stay. I am happy to hear that you enjoyed your stay with us and liked our newly redecorated rooms. We are excited here at the property to be able to offer our guests in-room Keurigs along with microwaves and refigerators. I hope to see you again the next time you are in the Lehigh Valley.
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Groveland, United States
1 review
Reviewed February 22, 2014

This Hilton Garden Inn by far exceeds any expectations. The fresh design and the efficiency of the staff were the best ever. From the moment you arrive until departure and I was there for 8 days, every detail was perfect. Will definitely book this hotel for any travel needs in the future in that area.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for your kind comments about your stay. I am glad to hear that you enjoyed your stay with us. We do have a fresh new look from the moment you walk in to the time you go to sleep. Our hotel is newly redecorated. The lobby is bright and airy and embraces the open lobby concept. There is more space for guests to get out of their room, come to the lobby to socialize, have dinner and drinks, or to do some work. All of our guest rooms are equipped with brand new furniture, Keiurg coffee makers, and new beds. We even replaced all of our dobble bed rooms with two queen sized beds. We look forward to serving you the next time you are in town.
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Mayfield, United States
1 review
Reviewed February 21, 2014

I always have a wonderful experience at this Hilton Garden Inn. I stay there often for business travel. The staff is wonderful and the rooms are always clean. The restaurant is very good. I highly recommend this hotel for business and personal travel.

  • Stayed February 2014, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Glynda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for your feedback! I am very happy to hear that you enjoyed your stay with us. We strive for excellent customer service and to make all of our guest's stays outstanding. I am pleased to see that we were able to deliver great service to you during your stay. I hope that you will stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Franklin, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed February 19, 2014

The room was great! Great location. Very clean and comfortable room. Wonderful service with lots of extras provided in the hotel. I would recommend this hotel to other guest. I will be staying here again and again when I am in the Allentown area.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for sharing your feedback about your stay! We do provide many additional amenities for our guests such as complimentary wifi and business center. We also offer complimentary coffee and tea in the lobby along with iced tea and lemonade. The hotel now has Keurig coffee makers in the guest rooms with complimentary coffee and tea. We also have an indoor pool and whirlpool as well as a 24 hour fitness facility. We also offer guest coin laundry and same day dry cleaning services for an addiitional charge. We hope that you had an opportunity to take advantage of all of the additional amenities and services we offer!
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Allentown, United States
1 review
Reviewed February 19, 2014

The site may say 4 stars but this is really a 5 star hotel. Everything was on point and simply wonderful. The staff was very helpful and happy and willing to help with anything. Lots of stuff to do such as wine tasting as well as various shopping mall. The romance package is a must if you are going for a romantic get away.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Emmanuel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J_Bergamino, General Manager at Hilton Garden Inn Allentown West, responded to this review, March 5, 2014
Thank you for your response! I am so very happy that you enjoyed your stay with us. Our hotel is a great getaway for couples on the weekend. We do offer a romance package that included champagne, strawberries and breakfast. We are conveniently located to many wineries on the lehigh valley wine trail, spas, and restaurants. A perfect place to escape to for a weekend!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Allentown West

Property: Hilton Garden Inn Allentown West
Address: 230 Sycamore Dr, Breinigsville, PA 18031-1535
Phone Number:
Location: United States > Pennsylvania > Breinigsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Breinigsville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Allentown West 3*
Number of rooms: 111
Official Description (provided by the hotel):
Hilton Garden Inn Allentown West is an affordable lodging option near Allentown, Pennsylvania. This modern hotel features an indoor heated pool, fitness center, free Wi-Fi and business shuttle service. ... more   less 
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Also Known As:
Hilton Garden Inn Allentown West Hotel Breinigsville
Hilton Garden Inn Breinigsville
Hilton Breinigsville

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