We initially tried this restaurant because we were given a gift certificate for Christmas. Out first visit was nice. My husband really enjoyed his sandwich and dessert. I thought my steak was ok. It wasn't seasoned as well as it could have been though. My baked potato was not warm enough to melt the butter, and my green beans were undercooked. ( They were hard to eat.). Our second visit, we had to wait an hour before the waitress took our drink orders and gave us menus. She did explain that they were understaffed that night. We were given free dessert to make up for the inconvenience. Our third, and most likely final visit, the food was the best yet, but despite the few people dining, our service could have been much better. When we received our credit card statement, we saw we were billed twice for the meal. I contacted them and was surprised at the way the situation was handled. The gentleman I spoke with said he looked through his records and there was only one payment received. He advised me to file a dispute with the credit card company, and just dismissed me. Whatever happened to treating customers as if they are important?
** I give the food "4" because my husband really likes the crab cake burger. However, I am from MD, and I don't find it particularly good. Marylanders tend to be pick about their crabs though.