We recently stayed in one of the West Gate House suites and found it lacking services. The ice was in the main building and there was no room service for it. Breakfast on the weekend limited to continental on Saturday or a huge expensive brunch on Sunday. We were there for a private party and the food was at best average. Housekeeping did not even show up until we complained and then forgot to leave coffee, cups and TP. For the $200+ price tag the room was lacking an otoman which they did provide when we called and complained. Cups were paper and the TV channels were not the same on the two televisions. No heat in the bathroom other than a heat lamp. No porter although the manager assisted us when asked for help.
We have never found a top hotel in the area and had high hopes for this one . We did have expensive burgers and drinks in the bar one evening that weren't too bad.
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- Also Known As:
- Normandy Farm Hotel Blue Bell
- Normandy Farm Hotel And Conference Center