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“Common Sense Training is needed....” 1 of 5 bubbles
Review of From The Boot

From The Boot
Ranked #10 of 52 Restaurants in Blue Bell
Cuisines: Italian
More restaurant details
Restaurant details
Good for: Dining on a budget, Kids, Families with children
Dining options: Dinner, Lunch, Reservations, Seating, Takeout, Waitstaff, Wheelchair Accessible
Description: Phone numberL 610-277-3500 From the Boot recently opened their third location in Blue Bell, PA. FANTASTIC food at reasonable prices. Phone number: 610-277-3500
Pennsylvania
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Common Sense Training is needed....”
1 of 5 bubbles Reviewed November 16, 2012

Our group (3 married couples) tried From the Boot (in Blue Bell) because it was centrally located for all those attending a dinner outing. Our group planned on getting together on this specific night for weeks and with the coordination of babysitters, etc., it was a treat for all of us to get out of the house, even for just a few hours. We arrived at the restaurant around 6:30pm and immediately put our name on the Wait List. We were told it would be a 40 minute wait which was completely understandable.

After an hour went by, I asked how much longer did they anticipate before our group could be seated. I asked this question after personally viewing multiple parties of 2 or 4 people being seated ahead of us. Normally this is not a big deal but these parties were arriving well after us and were being seated within 20 minutes. I then utilized my 2nd grade math skills and asked why could they not combine a table for 4 with a table for 2 to accommodate our party of 6 to which I never received an answer. After asking 2 more times on the status of our table, we were finally seated 80 minutes after arriving at the restaurant.

After being seated, the clueless server welcomed us and said for our wait, they were going to send over Bruschetta “right away”. That is a nice gesture IF we liked or wanted bruschetta??? Why send us food that we don’t like or want? We sat for 15 more minutes before ever seeing the server again or the bruschetta for that matter (not exaggerating either). In these 15 minutes coupled with the 80 minutes that we waited for a table, we had enough time to memorize the menu so why not take our order ASAP? The server then hung out by the kitchen window staring off into space for what seemed like FOREVER. After a few more minutes and as we became more irritated/ hungry, we had enough and walked out of this disaster of a restaurant. While leaving, the hostess was ignorant enough to say “have a great night”. The staff was clueless, and had no idea how to improvise.

The portions may be huge, the food may be fantastic, and the ambience may be as nice as they come but service is where it starts and ends in the hospitality business. As a hospitality professional for 15+ years, I’ve rarely seen such incompetence and a lack of common courtesy for a group who waited as long as we did to try this place. We ended up walking across the street to a local sports bar instead. From the Boot leaves a lot to be desired in the Common Sense department from our experience. We definitely won’t be back but I can recommend the wings at the Whitpain Tavern located across the street.

  • Visited November 2012
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank 19Legend75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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68 reviews from our community

Visitor rating
    25
    27
    9
    3
    4
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Worcester, Pennsylvania
Level Contributor
59 reviews
44 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Great Italian byob”
5 of 5 bubbles Reviewed November 5, 2012

They have redone the interior and it's a step up. Doesn't matter because the food is great. Almost fill up on the little rolls they bring you at the start. Last time I just ordered the roasted pepper and provalone cheese appetizer and I had left over for 2 more days! Love the shrimp fra diavolo! Also love that it's. Byob.

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank 5star1621
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth Meeting, PA
Level Contributor
59 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Great BYOB”
4 of 5 bubbles Reviewed November 5, 2012

Food was terrific. The veal dish was suprisingly large, unlike other restaurants that just give you marginal portions. The bread was fantastic but had a lot of garlic on it, so be ready for it. The mussels app was great. I had it in white sauce and could have made a meal with the broth and a loaf of bread. This was our second time here and I can't wait to go again. Great Value!!
My wife an i have a saying, "if it's a BYOB, it's for me. They have to have great food to stay in business."

  • Visited October 2012
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank BusyTraveler_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, Pennsylvania
Level Contributor
25 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Worth the wait...”
5 of 5 bubbles Reviewed October 13, 2012

Took the family here tonight to meet up with friends that have been raving for months about this place & We weren't disappointed! All of our meals were delicious & the service couldn't have been better from the moment we arrived. If I had one complaint it would have been the wait to get a table, but of course it was to be expected with a party of 7 on a Saturday evening. The crowd of people is also a testament to an amazing little Italian Restuarant!

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Prlove79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Wales, Pennsylvania
Level Contributor
4 reviews
“Wonderful Food BYOB”
5 of 5 bubbles Reviewed October 5, 2012

We eat at this restaurant a couple times a month. The food is fabulous and the prices are good. The staff is very friendly.

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank jonisunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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