This has been the fifth time since October 2013 (3 nights, 9 nights, 7 nights, 5 nights and again from April 20-25 for another 5 nights) that I have stayed in this amazing hotel. This time three friends and myself stayed for 5 nights and we also had 57 business friends stay here for two nights (April 23 and 24). Everyone had a great stay and not even one person had a negative comment about this hotel. The last time I stayed here was with six other friends during the severe ice storm that hit the area earlier this year. At that time, the hotel staff did everything to make the 'displaced guests' that fled their homes feel safe and warm. The electrical power loss to the surrounding areas lasted several days. I fully agree with the review by 'MilesAheadCentennial' (February 27, 2014) that "This Place is Stellar in all Respects". One of our business friends left one of his bags at the hotel by mistake on Friday morning after check-out and shortly after I received a call from 'Gevin' at the front desk to inform me that the cleaning staff found the bag and brought it to the front desk. The bag contained all his I.D. and $600. in cash. The hotel sent the bag by U.S. Postal Service back to his place of residence. This is pretty amazing in these days that this amount of money would be returned in full to it's right full owner. It goes to show that there are a lot of good people out there and a lot of them work at this hotel. Special thanks to the front desk staff including Gevin, Katey, Norma and Susie. Also Stan, in building maintenance, set up a phone in his office so we could conveniently make our many local calls one morning. Olivia, the Assistant General Manager, was as kind and professional as always. Finally I met and talked to the General Manager, Joanne, who was also as awesome as the rest of the staff. If you stay here in the future I can assure you that you will not be disappointed in any way and most likely you will give it a great rating on TripAdvisor. This review was not solicited in any way by anyone, it is solely my honest opinion.
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- Also Known As:
- Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
- Hampton Inn Bensalem
- Bensalem Hampton Inn