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Holiday Inn Express Philadelphia NE - Bensalem
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Reviews (217)
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Reviewed March 22, 2013

Our sales force stayed here for the week to attend a conference at the PA Convention Center in downtown Philadelphia. We used the Septa train to get to/from the city each day and it worked out nice! The hotel is still quite new and everything smells new and clean, including the carpeting, sheets and towels, the room, etc. Even the treadmill in the workout room was brand new!
Definitely worth a try.

  • Stayed: March 2013, traveled on business
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Thank drdiptera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayVelasquezAGM, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this reviewResponded March 25, 2013

Thank you for the Wonderful review, Clean, New and fresh with impeccable customer service, 100% satisfaction is our only goal.
Thank you
Jay Velasquez
AGM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

Stayed here for a local family gathering and worked out perfectly. Staff were friendly throughout our stay. Hotel & room were very clean. had stayed here before when it was a Hampton. Plenty of places to eat nearby, and very convenient to local attractions and shopping in the area. We plan to stay here again for a family wedding in April.

Room Tip: Ask for room facing theback - very quiet.
  • Stayed: January 2013, traveled with family
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1  Thank George M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayVelasquezAGM, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this reviewResponded February 26, 2013

Thank you for the Great review! Our Location is key and our newly renovated guest rooms are beautiful ! Groups with 10 or more rooms can call the hotel direct for special pricing !!
Jay Velasquez
Asst. General Manager

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Reviewed January 27, 2013

We stayed here for a night in transit to our vacation. The room was a suite, larger, more spacious and better equipped than expected.

As always, the hotel was spotless and the staff was friendly and efficient.

The breakfast had its hot and cold elements. The hot food was warmed-over, not freshly prepared, but the coffee was good and hot, there was a variety of foods, both comfort foods and healthy, and all in all was satisfactory.

We have found Holiday Inn Express to be reliably clean and comfortable, with no complications or problems. This visit was no exception.

  • Stayed: January 2013, traveled as a couple
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1  Thank mitchki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayVelasquezAGM, General Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this reviewResponded February 26, 2013

Our Amazing FREE Breakfast is always a big hit with our guests. We love Wowing our guests from the check in, housekeeping services to our Breakfast host. Another great review and thank you !

Jay Velasquez
Asst. General Manager

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Reviewed December 29, 2012

We have stayed in this hotel before under the Hampton so we were surprised to find that they were now a holiday inn express. They are updating and making renovations which were very much needed. There is still much to be done. The employees were very friendly and cheerful we arrived a day ahead of time and had no problems coming in. The room was very clean and the linens and towels were clean,fresh and soft. Our room was one that had been updated so it was a pleasant surprise. The food was standard nothing special about it.. To many carbs. We were visiting family for Christmas

  • Stayed: December 2012, traveled as a couple
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2  Thank gram11fer210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JayVelasquezAGM, Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this reviewResponded January 21, 2013

What a great review !, Thank you ! We are so Excited about our new hotel and our New Look. Every day we are getting the “Wow” Feedback from our guests. Our staff takes great pride in providing the best service in the area and Our wonderful FREE breakfast buffet has been design to appeal to all tastes Meats, eggs, dairy, cereals and don’t forgot about our Pancake machine with-in minuets you can have two fluffy lite perfectly made pancakes on your plate. Thank you again !, We are looking forward to your next visit with us!

Jay Velasquez
Asst. General Manager

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Reviewed April 22, 2017 via mobile
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Stayed: April 2017, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIEBensalem, Front Office Manager at Holiday Inn Express Philadelphia NE - Bensalem, responded to this reviewResponded April 25, 2017
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