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“Very romantic but not very clean!” 3 of 5 stars
Review of Inn of the Dove - Bensalem

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Inn of the Dove - Bensalem
Ranked #2 of 9 Hotels in Bensalem
Certificate of Excellence
Long Island, NY
Level Contributor
62 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very romantic but not very clean!”
3 of 5 stars Reviewed March 23, 2012

The staff at the check-in desk were polite and professional. My husband made the reservations and ordered a package with rose petals and champagne. At the check-in area, you get a feeling that it's the perfect location for a romantic getaway. When we got to our room, we were disappointed with the fact that it did not look clean. The rug was old, worn, and had large stains all over. I did not want to place my bare feet anywhere near it. The bathroom was not very clean either. Everything felt like it needed a real scrub-down especially along the edges of the floors and tiles where old dirt was sitting there. The worst part was our mattress. It was so old and caved in to the middle. The sheets appeared clean but the pillowcases had not been ironed and looked like someone had slept in them (wrinkled). The best part was having a real working fireplace in your bedroom. They provide soda, water, and cookies in your room. The grounds outside your room are landscaped very nicely.

Room Tip: Ask if they have a room that has been recently renovated.
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank notjustbows63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management_dove, General Manager at Inn of the Dove - Bensalem, responded to this review, March 25, 2012
Dear Guest,

Thank you for sharing your views with the TripAdvisor community. I have noted your feedback in detail and shared it with the relevant Department heads to initiate corrective measures.

Regarding carpet, due to the outdoor property, the management makes sure to clean them at the beginning and at end of the season. We have scheduled that for this coming month. Secondly, couple of days back only we got new drying machine and by mistake the house keepers kept the drying cycle too long and due to that the pillow cases appeared wrinkled. We apologize for that and have already reported to the housekeeping manager, which has been taken care off.

We value your feedback, as it is feedback from esteemed guests like yourself, which assist us to review our systems and procedures in striving for better service.

My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.

Thank you
Raj Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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508 reviews from our community

Traveler rating
    327
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    27
    19
    35
See reviews for
3
401
5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 22, 2012

I love that room was clean and that i ask for was there

  • Stayed March 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank cory27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensalem
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 14, 2012

My stay at the Inn of the Dove in Bensalem was lovely! the Jacuzzi was placed in just the right spot in the room, lovely deep tub! The bed was nice. Nice standard amenities. The room was large and so many choices with lighting. very sexy and private villa type locations. We will definitely be back! Basic furniture.

Room Tip: Every room is fabulous, secluded, intimate.
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank madamelovely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 6, 2012

My husband and I thoroughly enjoyed our stay at the Inn. The room was larger then I expected and was very clean. It was a truly relaxing and romantic get away. Especially enjoyed the tub and the real burning fireplace. Will definitely be going back!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank lds1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 2, 2012

We enjoyed our peaceful moments together in the blue room and then the honey room suite. The dim blue lights and the fireplace added a speacial ambiance It was so romantic that I felt like it was truly our honeymoon. The shower was spacious and felt great after relaxing in the tub. The rooms were clean however the decor could be somewhat more upgraded/ modernized. The front desk was helpful and very friendly. Would love to return and visit a new room. The casino and lots of places to eat near by. Even Chipotle!!! If your looking for a romantic place indoors - to spend an intimate relaxing time with your spouse--- you will definately enjoy this.

  • Stayed February 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank bellavitamia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
1 review
5 of 5 stars Reviewed March 1, 2012

this was my first time for two things. my first time away from my children (3 & 2 Yrs). and my first time going to the "Inn of the Dove". it was great! I was worried and didn't want to travel to far from my children. and the hotel is only 20 minutes from where we live. the hotel gave us the peace, relaxation, and romantics of being a couple. The room was just what we expected, as a previous reviewer stated problems with the hot water we did not have that issue at all. we actually had to add cold water to the hot tub because my husband made it too hot the first time around, and we practically had second degree burns on our legs. LOL. the staff was great, and there are a lot of things to do in the area if you want to get out of the room. my husband does have a complaint about the non smoking rooms. although i am not sure if you can choose a smoking room or not i didn't check and the one we were in was non smoking.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Robert Zaremski E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yardley, Pennsylvania
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 29, 2012

Overall a good experience with one exception. Great room, awesome staff. Only issue we had was with hot water. Basically, best we could get was room temperature on the water, both in the hot tub and the shower. Unfortunately, that made for a serious disappointment given we were there for a romantic getaway from the kids for one evening.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Tim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn of the Dove - Bensalem

Property: Inn of the Dove - Bensalem
Address: 3901 Old Street Rd, Bensalem, PA 19020-1573
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Free Parking Suites Swimming Pool
Hotel Style:
Ranked #2 of 9 Hotels in Bensalem
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Inn of the Dove - Bensalem 2*
Number of rooms: 40
Official Description (provided by the hotel):
Our Bensalem, Pennsylvania, hotel is the perfect location for weekend family getaways and for people traveling on business. ... more   less 
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Also Known As:
Inn Of The Dove - Bensalem Hotel Bensalem
Hotel Of The Dove Bensalem

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