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“old, run down hotel”

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Quality Inn & Suites Bensalem
Ranked #8 of 9 Hotels in Bensalem
Pocono Mountains Region, Pennsylvania
Level Contributor
95 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“old, run down hotel”
Reviewed December 15, 2013

needs renovating badly. walls are painted, plastered or papered over huge defect areas. clock in room didn't work. hallways smelled of cigarette smoke. public restroom was filthy. breakfast was meager at best. needs a lot of work.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cjw_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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100 reviews from our community

Traveler rating
    15
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    21
    16
    33
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42
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Jerrabomberra
Level Contributor
413 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed December 10, 2013

We stopped here due to a snow storm and liked the hotel overall.

The room and staff were OK but the place is, as stated below, a bit tired looking.
Newspapers were free but the breakfast was very basic.
A decent place for an overnight stop but nothing special.

Stayed December 2013, traveled with family
Helpful?
1 Thank RobandMaryJean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fair Lawn
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed November 25, 2013

The hotel is tired looking. The room was really in need of a facelift. Some of the dated furnished needed a good cleaning. The bathtub was showing wear, although clean. The breakfast was not the greatest thing, no eggs or bacon. Refrigerated mini bagels and Danish, rewarmed sausages. The freshest thing was the waffles you made yourself. The staff was extremely cordial and helpful, but did not make up for dingy hotel.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marlene T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doylestown, Pennsylvania
1 review
Reviewed November 17, 2013

I have stayed at this hotel for over 7 years now and always find it a home away from home.
There are plenty of other choices in this area, but I can not find a better value anywhere.
The staff are pleasant and helpful. I have not had many requests over the years, and when I do it always seems like a pleasure for whoever is on duty to honor my simple needs. Breakfast always adds extra convenience to my stay and the choices are more than I could ever eat. The free newspaper is a plus also.

Room Tip: Microwave in every room. Plenty of parking.
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  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tango D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bensalem, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 6, 2013

This hotel is now our favorite. The bed was very comfortable and the air conditioning works great.
The breakfast included with the room is excellent. The people working there are very friendly and helpful. There is plenty of free parking. The property is kept very clean and maintained well.

Room Tip: Arrive early
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larryz18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albany, NY
Level Contributor
71 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 3, 2013

Just not the cleanest hotel - didn't feel unsafe but could have been cleaned better (ie: marks on doors below doorknobs, water rings from cups not fully wiped away could be seen from certain angles, outdated furniture in lobby and rooms with fabric worn away...and shouldn't drains be cleared periodically so guests don't have to report they're clogged?). A little more care and it'd be a nicer place. (See photo of "store" below - like could the cans and bottles be removed from bulk packaging before stored in the fridge?) But location is convenient and rate was good. Just not sure we'll stay here again when in the area.

Room Tip: Stay on floor 2 if you are a non-smoker. Front and back entrances are almost across from each other...
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Awbinee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tomkins Cove, New York
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 24, 2013 via mobile

Where to start..... Well, I looked for a hotel suite that would allow me to put the kids down to bed and then have a living room to watch tv in. I found this place. I booked a non smoking room (of course) and upon check in the room seemed Ok. As the night came, the room filled up with cigarette smoke. I called the main desk and they told me that yes the room is non smoking but all the other rooms on the floor were smoking!!!!! And, they were not friendly!!!! I wanted a refund! The room smelled so bad so my husband and I tried to use the towels to block the air flow from around the door draft, no luck. Our poor little ones were coughing through the night. It was the worst stay I have ever had and I was highly disappointed with the hotel. They ended up taking a few bucks off the bill, but didn't seem to understand the health concern in the room. It is not a non smoking room, beware! I even emailed the company after we left and they told me that try are working on making it a smoke Free floor but that it takes time. Also, the parking lot has some sketchy business that looks like a strip club or something. Not sure what it was, but definitely not a place that I want my kids to be seeing!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Heartmama4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Bensalem

Property: Quality Inn & Suites Bensalem
Address: 3671 Street Rd, Bensalem, PA 19020-1672
Phone Number:
Location: United States > Pennsylvania > Bucks County > Bensalem
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #8 of 9 Hotels in Bensalem
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn & Suites Bensalem 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Quality Inn And Suites Bensalem
Quality Inn & Suites Bensalem Hotel Bensalem
Quality Inn Bensalem
Bensalem Quality Inn

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