It was not the normal staff I encounter at this facility. A much younger and inexperienced duo. Not experienced enough to respond to a notie that my room was 69 degrees and I could not shut down the system. Next morning I discover a used coffee packet left in the coffee machine. Very unusual for a Hampton....... Make sure your staff is completely trained before you put them on the front line with your customers.
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- Also Known As:
- Hampton Inn Bedford Hotel Bedford
- Bedford Hampton Inn