Having seen some mixed reviews of this Hotel decided that we would keep our reservations and find out for ourselves. Our planned stay was for three nights. When we arrived about 30 minutes early we were told the room wasn't quite ready. We waited 30 minutes and found our room ready. The room was quite clean and free from any odours at all. We went to the pool and found a very clean and clear pool. The whirlpool was also very clear. The excersise room has new equipment and quite clean. After unpacking we walked down the hall and found many rooms had the doors open as many folks had checked out. We looked into one of the room that has an on-suite whirlpool and would not advise that anyone rent this type of room. The odour from the whirlpool was horrid. As a long time Facility Manager, I know the odour comes from the fact that the whirlpool has not been properly degreased and sterilized for quite some time. That is because the Housekeeping staff have not been properly trained to do so.
The following morning we found that the continental breakfast was just great. They have a couple of waffle irons so you can make fresh waffles. There is hot and cold cereal, fresh fruit, baggles, english muffins, donuts and muffins with choice of juices and coffee.
After using both the pool and whirlpool later in the day we found the pool to be still crystal clear and a perfect temperature. The whirlpool was just hot enough and a real pleasure. The staff was found to be very helpful and friendly.
Overall I would have to say that this is a real good bang for the buck and would not hesitate to go back again. We had no problem getting extra towels when asked and the pool has a good supply on hand at all times. We were very satisfied despite a few of the less than stellar previous reviews. Management must have cleaned up their act for the positive.
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- Also Known As:
- Comfort Inn Heart Of The Poconos Hotel Bartonsville
- Comfort Inn Bartonsville
- Bartonsville Comfort Inn