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“An ok place to stay”

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Baymont Inn & Suites Bartonsville Poconos
Ranked #2 of 4 Hotels in Bartonsville
Reviewed August 13, 2011

Stayed here for 3 days with my wife to visit the Poconos. Convenient location on Route 611 just off i-80 near many Poconos attractions and shopping. Stayed in a jacuzzi room which was clean and the bed was comfortable. Nothing fancy but good enough. Pool was clean and they put out out a decent breakfast. Again, nothing fancy but it did include all the usual stuff plus eggs, sausage and home fries. The onsite bar/lounge was good and served decent pub grub. The whole staff both hotel and lounge were extremely friendly and helpful All in all an ok place to stay and I would return, with one exception. I would not rent a jacuzzi room again.
It seems when they converted a few regular rooms, they replaced the bathroom tubs with a larger jacuzzi tub. So its your spa and your shower. Actually not too bad. However, in installing the larger tubs they had to remove the bathroom wall which was never rebuilt. Therefore, all you have separating your room from your bathroom is a shower curtain. Pull the curtain aside an you're looking at your tub, sink and yes, toilet. Now my wife and I are not privacy nuts , but there are certain events, possible sounds and odors that should not be wafting about our hotel room, no matter how much in love we are.
Other than that, we had a pleasant stay and would return. Just in a regular room.

P.S. Many thanks to Preston and Paul, bartenders in The Lounge. I left my camera bag hanging on the back of a bar stool with 2 cameras in it. They made sure to safeguard it for me and held on to it until I was able to get back. Thanks guys!

  • Stayed: August 2011, traveled as a couple
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1  Thank RockawayBeachRayDel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviews (880)
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799 - 805 of 881 reviews

Reviewed August 10, 2011

I have been living at this hotel Monday -Friday since January 2011 do to work. I'ts a very clean and please. I'ts like home away from home, and everyone is like f well managed place. Everyone here is very friendly and if you need anything they aim toamily. You don't have to go far from this area they have every thing you need, Lounge, Big Daddy,s and so much more. Once you are here there's no reason to stay anywhere else. This is the place to stay when your in the Pocono,s! Bryan Murphy Sr.

Room Tip: very nice!
  • Stayed: January 2011, traveled on business
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Thank murph4558
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviewed August 5, 2011

Rooms are clean, location is easy to find, convenience stores and shopping center close by -- the only concern for families is the nightclub scene. The hotel has a nightclub in house and there were people milling around the hall and parking lot all night lon. There was a younger crowd of about 5-8 ppl playing loud music in the parking lot, semmed a little odd for a hangout location but they seemed harmless until the guys started arguing, seems like this place is asking for trouble by trying to mix a tourist hotel with the bar scene. Lots of security around the club, we were told they have problems with fights and disturbances - as well as vandalism incidents in back parking lot. Ok for one night and the price was great as long as you are willing to deal with the nightclub scene.

  • Stayed: July 2011, traveled with family
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Thank dmdlvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviewed August 4, 2011

We stayed here for pleasure to visit the Poconos Waterpark. This hotel or really inn- because this is is certainly not a hotel, needs MAJOR renovations. For the price they charge and what we got? A rip- off.
I would not rely on the internet photos for this hotel. Let me try and paint a picture:
Lobby: Outdated, but that's not the BIG problem. Room: Can't find a word to descibe it(and I'm not a fussy person). Distasteful is an understatement- worn out bedding,halfway ripped wallpaper, rusty bathtub, unfriendly staff...and I've stayed at a number of Marriott inexpensive inns. We could not wait to get out!
Comfort Inn(Choice Hotel) Bartonsville, PA: please renovate! It is not a good outlook for the Pocono Mountains Area(a tourist attraction).
Advise yourself!!!

Room Tip: 3 words: Outdated; Worn out; Distateful
  • Stayed: July 2011, traveled with family
    • Value
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Thank CarolyneMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviewed August 1, 2011

The hotel was a good value for the money. It was clean, and breakfast was included. The staff was helpful. I would bring your own pillow.

Room Tip: ask for a room away from the lounge. the crowd can get noisy.
  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
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    • Service
Thank TravelerfromDE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviewed August 1, 2011

Disgusting !! Worst hotel I have ever stayed at in my entire life. I would call it a motel not a hotel. The rooms are dingy and dirty. Had a room with a chair which was broken and had all sorts of stains on it. Room didnt even look vacuumed there were wrappers and other debris on the floor. Manager and staff are extremely rude and unhelpful. The shower had hair in it when we arrived. The room smelled like mold. There were cigarette burn marks and dirty ash left on the comforter and chair. Didnt even stay and eat the food since the rest of the hotel was so dirty I did not wanna catch something from the food. The board of health should be notified of this place. Pictures on the website are not what you are getting so be warned. Save your money and go else where.

  • Stayed: July 2011, traveled with family
    • Value
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Thank Melsy83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

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Reviewed July 28, 2011

Our hotel stay was ok.. and just that. The staff was friendly and helpful & the location was good. We got a room with a hot tub, the moisture in the room was unbelievable.. I mean it was SOOOOooooooooo thick I felt like I couldn't breath... and there were mold spots around.. which tells me the moisture thing is an ongoing problem. They very badly need to run dehumidifiers in the room if the a/c's don't do the job. The bed was comfortable, and the room was updated and decorated nicely.. although the tv was old it worked ok.

Room Tip: Don't go for a jacuzzi suite if you have breathing problems!
  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank Solandria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill S, General Manager at Baymont Inn & Suites Bartonsville Poconos, responded to this reviewResponded March 12, 2014

Thank you for your recent stay at Comfort Inn, Heart of the Poconos and for your valuable feedback. We have greatly improved our guests experience with helpful front desk staff, great bar and lounge specials and new bedding and flat screen tv's. Centrally located in the Pocono Mountains, close to shopping, Camelback Mountain, Mt Airy Casino and great restaurants, you will see why so many guests stay with us. A free hot breakfast buffet, indoor swimming, plenty of parking for cars and trucks and a pet friendly policy are even more reasons guests keep returning to the Comfort Inn Bartonsville. Visit us at Comfortinnpoconos.com for even more info about the hotel.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Bartonsville Poconos

Address: 116 Turtle Walk Ln, Bartonsville, PA 18321-7830 (Formerly Comfort Inn Heart of the Poconos)
Phone Number:
Location: United States > Pennsylvania > Pocono Mountains Region > Bartonsville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Bartonsville
Price Range: $86 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn & Suites Bartonsville Poconos 2*
Number of rooms: 115
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Also Known As:
Comfort Inn Heart Of The Poconos Hotel Bartonsville
Comfort Inn Bartonsville
Bartonsville Comfort Inn

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