I was a frequent customer until today. I called and placed an order
for delivery and gave my cell number. After 2 hours had passed without getting my order I called to say never mind I would get food from elsewhere. The rude owner told me he knew my name and where I lived and knew I was not at the address I had stated on the phone. Then he said he would call the cops on me if I called again, not they I broke any law. I work in the area and have always called for food to be delivered to my work address which is the address Bala pizza has in file. Today I was working in the area but from a different location. I did not deserve he rudeness and lack of customer service. They will never get a dime of mine again. Worst customer service ever.