My wife and I have this given restaurant our business several times over the years. I want to like this place: it has a decent menu, nice atmosphere, and a great location, but our experiences show that it is understaffed and the wait staff is poorly trained. Here are three examples:
There was time that our waitress served us our dinner and then went off shift without telling anyone to cover our table. I wanted another beer. No waitress. Then, the heck with the beer, how about some desert? No waitress. By then we just wanted to get out of the place, but of course, since we had no waitress, we had no check. I had to go the bar and have someone tally one up.
Then there was the time that the place was so crowded that we elected to sit at the bar for dinner. The bartender was talking to a couple seated next to us for about 10 minutes without even looking at us. When I finally go his attention so we could get a menu, he reacted with impatience and hostility that lasted all evening.
Last weekend, when we went there for lunch, my wife's clam chowder was cold. We asked the waitress to warm it up. She came over to the table, grabbed the bowel, and as she swept it across the table. chowder sloshed out of it, across the table, over my lunch, and onto the floor. I cleaned up the table and she came back in a few minutes to wipe the floor. When she returned the reheated soup to the table, she hadn't replaced the spilled soup, nor did she wipe the sloshed chowder off the rim of the bowel. It looked like someone barfed on it.
I'll add a comment on last weekend's food. The chowder, while initially cold, was tasty. I had the three taco lunch, while tasty, was way to soggy. I gulped down the first taco before the shell disintegrated. The second taco fell to pieces as I ate it. I didn't even try to pick up the third. By that time it dissolved into a bean soup on my plate.
We'll be trying out other restaurants in the area before we return to this one.