Queen Double room was super nice and super clean. Maintenance guy hanging new pictures on the wall when we arrived. Why give a room key out when someone is working in the room? And, the pictures looked crooked, so at least he hurried to complete it. Our keys NEVER worked, even after three switch outs and 2 desk staff coming to try. They seemed helpful in a way, but not terribly concerned. The pool was unavailable, desk staff with two different reasons. Uncontrollable algae (WTF? YUK) and a chlorine adjustment because the weather was so hot. I think one of the renegade mohawk hairdo boys running up and down the hall pooped in it, but that's just my snarky opinion. The breakfast was okay, the basic waffle maker, some tired looking apples, cold cereal, dry muffins. Not expecting more than that, and the coffee was welcomed. After breakfast hours, only powdered creamer is available, and desk staff wasn't willing to pilfer some of those tiny liquid ones from the breakfast room for us. The Manager himself seemed nice enough once we caught up to him at check out, but during our 2 night stay, staff weren't empowered to do much without him as "The Manager makes those decisions, and he isn't here right now" was a standard reply to most inquiries. The best thing about this hotel was that it really was clean, the beds comfortable and the location was good. The stay was highlighted by Mad Max staying there too. I hope the manager doesn't answer and or reply with one of those standard "Thanks for staying, we always look forward to improving our guest experiences"...blah, blah, blah. Nothing can save an indifferent staff or management.