We wanted a quick family getaway from Portland for the Memorial Day weekend. We stayed in The Croft and overall we were pleased with our stay. However, there are a few things that would make me want to stay in a different part of the resort.
--The unit we had was the only one that did not have a covered porch...granted we had an extended indoor seating area but if we wanted to sit outside out of the elements...we did not have this option.
--Also the chairs were left out in the rain and the seats were soaked so even if we wanted to brave the PNW rain, we couldn't as we would be swimming in water when we sat down.
--Rain shower head needed to be cleaned with CLR as it was gunked up and we had to wipe it down so the shower head did not spray all over the floor.
--Due to the design of the shower areas when taking a shower (Only choice for the Croft) the floor becomes soaked and you have to waste at least 2 towels so you do not fall when exiting the shower.
Despite the shower situation which honestly was a minor nuisance compared to the toilet.
--I applaud The Resort for trying to be eco-friendly and actually taking their pledge and commitment seriously with what they do. HOWEVER, when you have just urinated in the "eco-friendly" toilet and you have to flush it 4 times to flush the urine (without toilet paper--I have boys) then the "eco-friendly" pledge goes right out the window. We had to manually adjust the toilet to flush better so we could actually use toilet paper and if we had to flush at least 4 times for urine...can you imagine the production of flushing fecal matter :/
--the lady working Sunday at the Activities Center was AMAZING!!!!!!!!!! She alone actually made the cons worth overlooking (well until my youngest took a crap :/ :/) but she was very nice, pleasant, smiled and joked with us. Played put-put in the center with the kids and took the time to show each one of us how to hold the iron without being condescending or intrusive. She was also very nice when she had to tell my kids that due to the rain and condition of the tennis courts that they couldn't play in a way that didn't deflate them. She also quickly gave them other options to enjoy since the tennis courts were not available. I honestly felt like a member of her family who had just come in to visit...she was AWESOME!!!!!!!
--The beds and linens were like soft clouds. If I could have found a way to take them all home with me without getting in trouble...I'd be in my clouds right now.
--no small bathrobes. I have been to resorts/hotels where they offer bathrobes and they are small or Kate Moss small. This just doesn't work for me since I like to wrap myself up like a mummy when I'm in my bathrobe so it was a pleasant surprise to find other sizes available there.
--Heated Pool....I really don't have to explain this. it was a heated pool so we could enjoy swimming in the cold rain and play around.
Overall, the experience wasn't that bad. You are literally within a 10 min (slow) walk to the grocery store if you need something. While it would be nice if the resort was all on one property and not separated, it's just a personal thing that I would prefer and not anything the resort can correct (though a free large bathrobe might work :) jk).
- Official Description (provided by the hotel):
- Nestled in the western highlands of Mt. Hood less than an hour above Portland, The Resort at The Mountain is a premier Oregon golf, ski & meeting resort. With a unique ambiance, exceptional service, and the natural beauty of national forests and clear running streams, The Resort offers a wonderful array of experiences for couples, families, outdoor enthusiasts and meeting or event groups. ... more less
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- Also Known As:
- The Resort At The Mountain Hotel Welches
- Hotel At The Mountain
- Resort At The Mountain