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“Excellant Customer Service”

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Comfort Inn & Suites Tualatin - Portland South
Ranked #1 of 2 Hotels in Tualatin
Alexandria, Virginia
1 review
“Excellant Customer Service”
Reviewed August 9, 2014

We had a wonderful experience at the hotel and greatly appreciated Jimena's kind assistance. She really went the a long way to accommodate us. The room was fine and the breakfast very good. We are so pleased that this experience will influence our future hotel choices.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rusty0616
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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244 reviews from our community

Traveler rating
    127
    59
    30
    17
    11
See reviews for
87
47
19
74
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • German first
  • Any
English first
Puyallup, Washington
Level 1 Contributor
3 reviews
Reviewed August 7, 2014

Six of us recently stayed at the Tualatin Comfort Inn and two of the guests were 20 month old twin boys. The Inn made us feel right at home and enjoyed the boys: playing with them, laughing with us over their antics and even giving them a cookie. (Mom only allowed one.) The pool was a big hit for the whole family and helped to work off the boy's excess energy. A special treat for the boys was grandma pushing them around on the luggage cart, which wasn't needed by others at the time.

  • Stayed August 2014, traveled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Libbie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roseville, California
Level 5 Contributor
75 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed July 29, 2014

The place is 'ok' for cleanliness, the room we got was very large. However:
1. Dirty towel was hanging on the back of the door.
2. Key cards didn't work (not even the master) after Day 1.
3. We had a huge room, but the bed was a small queen size murphy bed (?) that folded up into the wall. It was very low to the floor, uncomfortable, and we wacked our feet on the bottom of it more than once. It also looked scuzzy behind it.
4. TV Remote didn't work. We could change the channels but the power didn't work so we got to get up to turn it on/off. Told the front desk and followed their instructions but it still didn't work and they didn't remedy the situation. Went ahead and left the TV on when we left so the housekeeper could shut it off themselves.

Room Tip: Get a room up on the third floor if you don't want to listen to other peoples' kids run arou...
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  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank nikki545
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2014

We are long time patrons of the Choice Hotels family and frequent guests at Comfort Inns. This hotel stay was below average in comparison to our other experiences. While the facility is in good shape and the location is excellent, the service was lacking. In particular, the housekeepers failed to meet the bare minimum of making the beds, providing clean towels and replacing the toiletries. This happened on more than one occasion during our stay. We also found the attitude of the front desk staff (more than one clerk) to be indifferent at best and certainly not welcoming. Not the worst hotel experience ever, but below par - particularly for this brand.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank gpeters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
4 reviews
Reviewed July 25, 2014 via mobile

Friendly and helpful staff throughout the visit! Yummy cookies at check in! The Rooms were very nice and beds were very clean and comfortable! They have a choice of soft or hard pillows on the beds. Definitely would choose this hotel again! The jacuzzi was a great added bonus! Breakfast had lots of great choices!

Stayed July 2014
Helpful?
Thank Victoria L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar City, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2014

When we showed up they reviewed our reservation had us checking out Saturday not Sunday. And even though I had a confirmation for Fri and Sat and check out Sunday. Front desk attitude was "OH WELL" we have no other rooms available. They said special olympics in town so all booked. I think they bumped us to accommodate them. People before us must of complained that the volume button didn't work on remote... so 12 hours later we get knock on door telling us here is your remote...we never called them.

  • Stayed July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 4 Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed July 16, 2014 via mobile

Like the location, service and the appearance of this hotel inside and out. Clean place. The only negative feedback was that the king bed was too hard for my taste along with that one could hear the people above quite easily. Other than that, everything one would expect for $128 stay.

Stayed July 2014
Helpful?
Thank BendBurd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn & Suites Tualatin - Portland South

Property: Comfort Inn & Suites Tualatin - Portland South
Address: 7640 SW Warm Springs St, Tualatin, OR 97062-9088
Phone Number:
Location: United States > Oregon > Tualatin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Tualatin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn & Suites Tualatin - Portland South 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Comfort Inn & Suites Tualatin - Portland South in Oregon is conveniently located near Portland International airport. Whether you're traveling for business or pleasure, this is the perfect location for your stay in Tualatin. This hotel is close to downtown Portland, Oregon and to a number of popular attractions and destinations. Head to Washington Square Mall or Bridgeport Village Shopping Center for a day of shopping. Go to Langdon Farms Golf Club and spend the day outdoors golfing or go to Washington County Wine Country to sample a variety of wines. The Family Fun Center is also near the hotel. Business travelers will love having access to the business center, complete with copy services. There's also a meeting room to make the ease of doing business easier. At the Comfort Inn & Suites you will have access to free Wifi, a complimentary weekday newspaper, free breakfast and free coffee. You will be able to use the fitness center, indoor heated pool and unwind in the whirlpool. Guest laundry services and valet cleaning services are also available. Our pet-friendly, smoke-free, all suites hotel offers a number of features to make your stay as comfortable as possible. Each guest room has a television, a microwave, a refrigerator, a coffee maker, a desk, a hair dryer, and an iron and an ironing board. If you are looking for a hotel in Tualatin with comfortable accommodations at a reasonable price, reserve your room at the Comfort Inn & Suites Tualatin - Portland South now! ... more   less 
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Also Known As:
Comfort Inn Tualatin
Tualatin Comfort Inn

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