We reserved a block for family and friends traveling across the country for my son's wedding. The rooms were adequate, served their purpose by being very close to Edgefield and clean. We stayed for 6 nights, and I don't think our sheets were changed the entire trip - which was our only complaint as far as cleanliness. I know we stored a lot of things in our room for the wedding, but there was one night where no one stayed in our room. Yet bed still wasn't even touched the next day. I thought it was just our room, but other rooms where people stayed 5 nights (and had nothing stored for wedding) never had sheets changed either. These were grandparents, aunts and uncles, etc. - not the 20 something young professionals who partied all night and slept all day (they all stayed downtown at the Embassy in a penthouse suite all but night of wedding) My Mom and sister had the maid knock on their door one morning and were asked, "How many towels", and then she seemed put out when she was asked to come in and make beds and clean bathroom.
The breakfast had many choices, and the girl who was there 5 of our 7 days was delightful. I'm glad we tipped her, and tipped her well on day 5, as she was off our last 2 days. Fresh cookies in the evening, but never seemed to be enough!
If you book a block here, with group rates, watch your bill closely. They don't give the group rate upon check-in, they will adjust upon check-out. Our rate was not correct for everyone, and we were "grilled" about - were they part of the block, was reservation made in correct time frame, etc. before they begrudgingly gave the credit. I set up the block and reserved 3 rooms the same day, and one was charged a higher rate upon check-out and one didn't exist when we arrived - luckily I checked before the guests arrived at midnight to no reservation. Some wedding guests were charged much higher rates, but because they left early, early and didn't check-out at desk didn't get the adjustment.
All and all, if you have a wedding at Edgefield and want a private bath (almost impossible to get there as they have communal baths for all but a few rooms) this hotel serves the purpose and the group rate is good - if you get it!
- Official Description (provided by the hotel):
- This Ultra Clean Troutdale, Oregon hotel is situated in the heart of Oregon's best natural wonders and attractions. Located at the mouth of the Columbia River Gorge but just minutes from downtown Portland, visitors can experience breathtaking Gorge sights without staying too far from the state's urban capital. Guests of Best Western Plus Cascade Inn & Suites will enjoy friendly service and deluxe hotel amenities - like satellite television, luxurious pillow top mattresses, high-speed Internet access, complimentary hot breakfast, free parking, complimentary newspapers, and an evening soup and cookie reception every Monday through Thursday. This Troutdale hotel also features an indoor heated pool, hot tub, steam room, and exercise room, is completely non-smoking and pet-free. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Troutdale
- Troutdale Best Western
- Best Western Cascade Hotel