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“The Worst Bed in Forty Years of Travels”
Review of Timberline Lodge

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Timberline Lodge
Certificate of Excellence
Kensington
Level Contributor
51 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“The Worst Bed in Forty Years of Travels”
Reviewed July 27, 2009

My husband and I just returned from a three night stay. Although the view was spectacular and the bathroom in the room was very nice, the stay was totally ruined by the most uncomfortable bed ever! We paid over two hundred dollars to stay at this lodge and the stay was ruined by our inability to sleep. The bed sagged in the middle, was lumpy and also had a six inch thick feather topper on it. We took that off every night, but it did not help. When I asked the front desk if they had any bed boards, the young woman replied " oh we have those great feather tops and that should help" No, I said it makes it worse. They had no bed boards and pretty much disregarded our complaint.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank zinfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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903 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Madison, CT
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed July 21, 2009

We checked in to the Timberline for a one night stay in a room with a queen, private bath. The Lodge is lovely and rustic but unfortunately we did not get the "quiet escape to the mountains" experience that we were hoping for. Upon making the reservation, we should have been informed that a wedding would be going on. (I now know that they do quite a few weddings here.) After a very long drive, tour of the lodge, and a late lunch, we returned to our room for a nap. A lovely breeze was coming in the window when all of a sudden a huge crowd gathered underneath our window for an outdoor/indoor wedding reception. It was so loud that we couldn't even rest. We could see the writing on the wall and knew that this party would be going on for several hours into the evening. All of the surrounding rooms were occupied with people from the wedding. After speaking to 2 very nice girls at the front desk, they got the manager and I am happy to say that he did offer to give me a comparable room in a different wing. I then inquired about the option to check out and to my surprise he said that it was an option since he did not anticipate any difficulty in re-renting the room. So, we opted to check out and we lost a $25 deposit. Overall, we were pleased that the management was willing to work with us. But, I do feel we should have been informed of the wedding that would be going on when I made the reservation 2 weeks prior. The room and bathroom was clean but quite small. Aside from the noise from the wedding reception, it is a noisy place in general. You can hear even a quiet cough from the person next door. It is the only hotel I have ever stayed in that gives you 2 sets of disposable ear plugs in the room. (That should be a red flag!) But I must admit, the view is quiet pretty if you don't mind the noise.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WendyJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bellingham wa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 20, 2009

Just returned from a nice weekend on Mt Hood. You might want to avoid the 2nd floor rest in the lodge the food selection was not that great and the servers didn't really seem to want to be there, like we were imposing on them to serve us. We wanted to try the pizza rest on the bottom floor the Blue Ox but on a busy sat they closed early for some reason? The place has one very redeeming quality as the main dining breakfast service was outstanding and the people there were great - Eat there for breakfast. I also rec going to Gov Camp for breakfast to Huckelberry's as they were great and not that far.

Also don't forget your ear plugs for the rooms, there was someone banging on a door saturday night at 3am for a half hour from some wedding - was wondering where security was as he was yelling....

The Magic Mile sky ride people were also great....

Helpful?
2 Thank travelerwashingon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eugene OR
Level Contributor
65 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed July 17, 2009

We spent 3 nights at Timberline Lodge so my husband could climb Mt Hood. The location is perfect if you are going to climb the mountain, you're already at 6,000 feet, you leave from and return to the lodge without having to drive to a trailhead, and the scenery (as long as you don't mind the sight of ski lifts) is stunning. There is also a pool and hot tub for the tired body, after a climb. WiFi is available in the lobby. That said, this is not cheap for what you get, but then there is not much competition close by. Certainly there is nothing with a comparable setting! The rooms ($235/nt for a queen, before taxes) are small and rustic, and would be much improved by a better cooling system, as well as a coffee maker and minifridge in the room...instead there is a window that opens, coffee available near the front desk for about a half hour very early in the morning (gone by 7am), and some rather expensive restaurants ($14 for a sandwich at the bar; entrees in the nicer dining room are $24-40 and that's without a salad). Still, it's really something to look out a window or stand outside and look up at an incredible view of Mt Hood!

Helpful?
1 Thank KarenGH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 13, 2009

Went for a wedding 2 years ago. Front desk staff very rude - absolutely insolent. Even though family spent thousands on a wedding there at the time. Setting and hotel are beautiful but the staff lack of customer service etiquette left a bad taste.

  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 67Rambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 10, 2009

We happened upon this place having driven for most of the day. Even though it is quite clearly providing a service for skiers, we were welcomed by the staff and given a room that was in keeping with the place itself. We initially had a problem with the blind in our room, which was broken and blocking the option of seeing the view. A member of staff arrived promptly and was very friendly, and fixed it as best he could. We did not experience any of the issues other people have had with the staff. We sat in the restaurant looking out at the most stunning views, and enjoyed a reasonable meal. Maybe a little on the pricey side, but okay.
My husband did want to go and experience the sky ride to the top of the mountain, and made sure that he checked at reception, and at the bottom of the ski lift that visibility was good. He was told it would clear, felt a little like his money was taken and when he got to the top saw absolutely nothing other than rocks.

Helpful?
2 Thank Izadora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
naples, fl
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 16, 2009

We had requested an upgraded room with fireplace. The first room was on the second floor, but did not have a great view,(because of the tree and snow). The front desk was happy to change our room. They gave us a choice of two others. We chose the one with a view of the Cascades, which we liked better than the one of Mt. Hood.
Our room was very large with king bed, single bed, sitting area, fireplace, hardwood floors, large bathroom and windows facing mountains and side window facing west. The room was 310.
We may have just been lucky, but we did not have the noise problem mentioned by other reviewers. Our room had a carefully laid fire, very comfortable bedding, down pillows. The water could have been more consistent (hot) in the shower, but what a small complaint.
We got food from the bar area and ate in front of our own fireplace. The food was good, not exceptional.
Breakfast was very good. The breakfast buffet had something for everyone. Our waiter was a bit "sleepy?", but come on...It was early and he was young (and cute) and probably not much time for sleep.
We have stayed at numerous historic lodges in the U.S. and Canada, and Timberline is among the most interesting. The detail in every newel post and latch is awsome. Make sure to take lots of time to look around.
The weather was very cold and windy, when we were there. We had planned to take the chairlift, but due to wind, it was closed that morning. Sunrise, if you must stay inside for it, is best viewed from the bar area.
Overall, we had a very wonderful experience.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suzieblueNaples_Fl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Timberline Lodge

Property: Timberline Lodge
Address: 27500 E Timberline Rd, Timberline Lodge, OR 97028-9709
Phone Number:
Location: United States > Oregon > Clackamas County > Timberline Lodge
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Timberline Lodge
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Timberline Lodge 3.5*
Number of rooms: 76
Official Description (provided by the hotel):
Declared a National Historic Landmark in 1977, Timberline Lodge is one of Oregon's most popular tourist attractions, drawing nearly two million visitors every year. Considered an architectural wonder, it's still being used for its original intent-a magnificent ski lodge and mountain retreat for all to enjoy. Timberline Lodge is filled with amazing spaces that beg enjoyment. The main headhouse lobby features three fireplaces at the base of a 90 foot chimney. The outdoor patios offer the most stunning views in Oregon. The outdoor pool is heated and open year round. With so many places to explore all under one roof, you'll feel as if the Lodge is an extension of your guest room. Each room in Timberline Lodge has a unique rustic elegance, yet a modern and comfortable feel. All rooms have period furnishings, artwork and decor. Enjoy fresh powder feather beds, the year 'round heated pool, spa and sauna. Rooms range from premier fireplace rooms to European style bunk rooms. Regardless of which room suits you best, they all share an authentic sense of place found only in one of the Historic Hotels of America. Timberline offers the longest ski season in North America. The winter season typically begins early to mid-November and continues through Memorial Day. Our Palmer Express high-speed quad lift allows us to operate later into the summer season than anyone else (usually through Labor Day). Many years, we're open for fall skiing as well. ... more   less 
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Also Known As:
Timberline Hotel Timberline Lodge

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