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“Friendly but dated”

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Shilo Inn Suites Hotel - Tillamook
Ranked #1 of 3 Hotels in Tillamook
Sturgis, South Dakota
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Friendly but dated”
3 of 5 bubbles Reviewed January 21, 2014

While the property is dated the staff is friendly and the rooms are clean. We spent one night at this hotel as we were touring the coast. The staff was really nice and friendly and could not have been more accommodating. The property is dated and needs a remodel but the rooms were clean and the beds were comfortable. I would stay at the Shilo Inn again when I am in the area.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gerlyons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, February 11, 2014
Dear Gerlyons,

Thank you for your positive feedback on the staff and rooms. We are working hard to make every guest feel at home and comfortable when they stay with us. We also appreciate your feedback on the property and we are working to address those concerns as well. We look forward to seeing you again on your next stay in Tillamook.

Sincerely,

Tracy Woodley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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377 reviews from our community

Traveler rating
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    91
    41
    24
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • French first
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English first
seaside oregon
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed January 3, 2014

We took a weekend in Tillamook and stayed at the Shilo. The place was extremely clean and the employees friendly and helpful. the staff was great accommodating us and recommended several local areas to see and things to do. We have already decided we are going back.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dkbrodigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, January 16, 2014
Dear dkbrodigan,

The staff were sad to see you go. We are already looking forward to your return trip. The Rhododendrons starting blooming in mid-January and continue on through the spring. Hopefully we can see you then.

Sincerely,

Tracy Woodley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albany, Oregon
1 review
2 of 5 bubbles Reviewed December 27, 2013

The whole property needs remodeled. Rooms outdated, walpaper peeling off, pool needs drained and cleaned. Can only take shower. Bathroom is tiny defenitly not handicap friendly. Would choose other hotel if I come back for overnight trip.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dreamcaster69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, December 31, 2013
Dear Dreamcaster69:

We always try to keep things cleaned and in good repair. We have several projects scheduled to help fix some of the issues you mentioned in your review. Thank you for bringing this to our attention and I do hope you will be willing to give us another chance in the future.

Sincerely,

Tracy Woodley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Tillamook hotels

Indianapolis, Indiana
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed November 26, 2013 via mobile

Rooms are outdated. The comforter was old. My husband's comment "that's older than you and me combined." The comforter made its way to the floor quickly you are left with a sheet and very thin blanket. If you get cold easily, turn up the heat. Bed is comfortable. We had a small kitchenette which we were excited about because their was a small freezer. Do Not trust the freezer! We awoke to Ice cream dripping everywhere. The shower has excellent water pressure. I always bring my own shampoo and conditioner but if you don't, know they only provide conditioning shampoo. The hand soap has a nasty scent. The staff are nice. There does seem to be a lot of men around...kind of odd. The pool, hot tub, steam room, & sauna are wonderful. Location is ok but there are windows that allow people in the lobby to see you swimming. Odd. Breakfast is nothing to write home about, but offers the basics. We drove around and looked at the location of other places to stay. This one offered the best for us: safe, close to cheese factories. Note: the air is often permeated with the scent of dairy cows. That surprised us when we pulled in.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WearyTraveler1121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, December 16, 2013
Dear Wearytraveler1121,

I apologize for the loss of your ice cream. I will have the maintenance men check out the refrigerator and freezer. We are in dairy country and sometimes the air reminds us of where the milk and cheese come from. Thank you for staying with us and we look forward to seeing you on your next trip to Tillamook.

Sincerely,

Tracy Woodley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vero Beach, Florida
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed November 11, 2013

We had stayed at this hotel a few years back and was very pleased. So on our trip back to Tillamook we decided to stay again. Very clean room and a large one at that. Friendly staff. A free complimentary breakfast for both of us. We will definitely stay again if ever in the area again,

Room Tip: Do a google search on what is in area and check tripadvisor.
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, November 25, 2013
Dear Sharon,

It is always pleasant when repeat guests stay with us and are happy when they leave.
We look forward to seeing you on your next visit to Tillamook.

Sincerely,

Tracy Woodley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed November 8, 2013

First, we walked in and there was trash visibly under the beds. Gross. But, the beds themselves seemed clean, and we had no other options. THEN, while i was getting ready for the night we realized we forgot to pull the darker curtains and had only pulled the see through ones, but were in a room where people shouldn't have been around and there was bushes outside it so it was probably no big deal but we should get to that. Wrong! We caught the maintenance man in the bushes looking in our window while I was changing my shirt! When my husband went to tell the front desk about it, the maintenance man was in the lobby telling them he had been looking in and that we had alcohol (we were both legal) and he thought we were throwing a party (with 2 people! woohoo!). Apparently, sending the maintenance man to look in your windows is how they keep their guests in check. We got out of there as fast as we could after that. Avoid this hotel unless you like peeping tom's watching you at all times!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EmMc1119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, November 25, 2013
Dear Traveler,

I am sorry that your experience with us was not a pleasant one. The cleaning staff have worked hard to improve the quality of the room cleaning so that our guests do not walk into a room and see trash. I know that the front desk staff has completely changed since the time you stayed with us and I will take this experience to revise the training for our maintenance staff when they need to work outside our guest rooms. We are also trimming our trees and bushes so that no one can use them for hiding places to look in our windows. I hope that the next time you come through Tillamook you will give us a second chance.

Sincerely,

Tracy Woodley
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

The Shilo Inn looked like the best choice for a one night stay in Tillamook. We weren't disappointed. Mike efficiently checked us in and was friendly and welcoming. We opted for a light dinner at the on site restaurant. It was really good. My salad greens were surprisingly fresh and the clam chowder was flavorful. This is a clean facility. Not trendy but very comfortable. Good value. I recommend it.

Room Tip: We were in room #153 on the ground floor in the annex. It was roomy with a king bed and sofa bed, t...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ShiloHotels, Manager at Shilo Inn Suites Hotel - Tillamook, responded to this review, November 25, 2013
Dear Mary R,

I have shared your review with the staff. We have all worked very hard to live up to our motto of “Affordable Excellence.”

Best regards,

Tracy Woodley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Shilo Inn Suites Hotel - Tillamook

Property: Shilo Inn Suites Hotel - Tillamook
Address: 2515 Main Ave N, Tillamook, OR 97141-9208
Phone Number:
Location: United States > Oregon > Oregon Coast > Tillamook
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Tillamook
Price Range (Based on Average Rates): $
Hotel Class:2 star — Shilo Inn Suites Hotel - Tillamook 2*
Number of rooms: 100
Official Description (provided by the hotel):
The Shilo Inn Suites Hotel - Tillamook is located on the banks of the Wilson River near the famous Tillamook Cheese Factory and within easy driving distance to the Pacific Ocean and Tillamook Bay for fishing and coastal activities. With its close proximity to mountains, rivers and beaches, Tillamook County is a great place to play and the Shilo Inn Suites Hotel is the place to stay! Children 17 and under always stay free with an adult at Shilo Inns. Dogs welcome with nominal fee. ... more   less 
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Also Known As:
Shilo Inn Tillamook
Tillamook Shilo Inn
Shilo Inn Suites Hotel - Tillamook Oregon

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