I came to Oregon with my wife and kids for a wedding and was recommended this hotel that was near the site of the ceremony. The website stated that they were completely booked for the time I was staying. I decided to call and see if anything might of come available. When I called, the lady was very helpful in securing me a room despite what the website had stated.
When I arrived, I was greeted with the same great customer service I had experienced on the phone. She had upgraded my family to a king suite to better accommodate my family. The King suite was of good size and suited our needs. The gentlemen who ran the breakfast in the morning was "by far the best service I have ever seen for a continental breakfast!" Several breakfast options were available and changed daily including eggs, sausage, cinnamon rolls, and pineapple among other items. Definitely not your typical toast and stale cereal fare at most "continental" breakfast offerings.The hotel was also in an excellent location, near the on-ramp for ease of access to Portland or other nearby attractions. It was near several restaurants and a shopping mall.
The only knocks I can make against this property keeping me from giving a full 5 star review was the pool was small and in need for an update. The hot tub was not functional and the rooms could use updated appliances and fixtures. Overall this property is worth a stay for the price along with the friendly staff from the front desk to the cleaning crew who show that they actually care!!
- Official Description (provided by the hotel):
- Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more less
- Reservation Options:
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- Also Known As:
- Phoenix Inn Suites Tigard Hotel Tigard
- Phoenix Hotel Tigard