Good location and price but unlikely we'll stay here again. Came into town for the weekend and called to see if it was possible to check in early around 1:00. They checked our reservation and said yes but when we arrived 20 minutes later, the gal at the desk hassled us even when I told her we had just been told by phone we could check in early (yes, there were rooms available). The (dirty) hot tub was slightly warmer than the cold pool. Huge disappointment for our kids. I told the front desk and nothing had been done by the next day. Apparently maintenance leaves at 3:00 and is unavailable until the next day. Ice machine broken too. Typically I'm a fan of Phoenix Inns but this one is a dud.
- Official Description (provided by the hotel):
- Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more less
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- Also Known As:
- Phoenix Inn Suites Tigard Hotel Tigard
- Phoenix Hotel Tigard