I booked a room for 5 people. When we entered the room, there were 2 Queen size beds and a small couch (two seats). I thought the couch was a sofa bed, but obviously it wasn't. I called the front and asked for a roll-away, and the lady said they didn't have one. Then she said, "Customers with 5 people usually manage to sleep in that room with no problem." Well that was very kind. Fortunately our youngest was sort of excited about "sleeping on a couch," so we did manage. But when I asked for an extra blanket, I had to make two phone calls and wait for over 30 minutes until she finally brought it. She just handed the blanket, no apology of making us wait, and disappeared. During my stay, I never saw the receptionist smile. I guess we weren't their "valuable customer."
- Official Description (provided by the hotel):
- Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more less
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- Also Known As:
- Phoenix Inn Suites Tigard Hotel Tigard
- Phoenix Hotel Tigard