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DoubleTree by Hilton Hotel Portland - Tigard
Ranked #2 of 9 Hotels in Tigard
Certificate of Excellence
North Vancouver
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Great Value!!”
5 of 5 bubbles Reviewed April 30, 2012

Very courteous staff who went out of their way to be accommodating when we required early check in to get cleaned up for an event. The rooms were immaculate. Comfortable beds. Quiet. Great assortment of hot and cold items for breakfast. Seattle's Best Coffee! We didn't make it to the pool area but it's super close to Washington Square shopping area! Free Wifi. The saying goes "you get what you pay for", but here, you get way more.

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank itravel2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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421 reviews from our community

Traveler rating
    170
    136
    63
    37
    15
See reviews for
147
90
25
113
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Eugene, Oregon
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed April 5, 2012

Hotel had very friendly staff and was conveniently located but could use some updates. Continental breakfast had a great variety and good hours but the room itself needed some care. Neither table lamp worked, only overhead light, lighting over sink was poor and the carpets and bed linens needed replaced. Ran out of hot water and cookies in the evening for tea and snacks, exercise room had 3 pieces of equipment

  • Stayed March 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SusanEugene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, April 26, 2012
We thank you so much for taking the time to post comments about our hotel. We will look into the areas you mentioned and try to resolve them the best we can. I hope we can host you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln City, Oregon
Level Contributor
56 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed March 23, 2012

We have stayed at this location many times as I love that it is very close so to Washington Square Mall for shopping and we live at the coast. So when I come in to do a power shopping trip its nice not to have a 2 hr drive home. They offer a free breakfast that is convenient and a nice selection. Rooms have always been very clean - which for me is SUPER important. Price is right for a good value for what you get! Staff seems to always be friendly and like their jobs.

Room Tip: We like the Lincoln Suite as it offers a Jacuzzi tub - which is great for tired feet from a long day...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnTheBeach2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, April 2, 2012
Thank you so much for your kind words. We take a lot of pride in our hotel and hope it shows. I will share the review with my staff and we look forward to hosting you in the future.

Tracey Philbrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene, Oregon
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed March 13, 2012 via mobile

My family has stayed here a few times in the last few months, this property is consistently clean and comfortable. They have a nice pool area, open until 10pm for kids and 24 hours for adults. Nice little fitness area. Better than the average breakfast that is complimenty. Love the waffle machine. And the attendant that helps put the breakfast is very nice and efficient. I usually bring a little something to tip him but it's not required. I would recto end this property and I know I will stay here again. Probably this weekend if they are not booked.

Stayed January 2012
Helpful?
Thank Livin4adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, March 16, 2012
Thank you so much for your kind words. We appreciate when our guests take the time to let us know about their experience. I will make sure to share this with our staff, especially Jacob. We look forward to hosting you again and again, thank you.


Tracey Philbrick
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed March 13, 2012

I use this hotel frequently on business and find it covers the bases well. Rooms are well kept and comfy. Location is close to restaurants with options several cuisines to choose from.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MukilteoMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, March 16, 2012
Thank you for taking the time to post a review. We appreciate our guests taking the time to share their experience with us. We look forward to hosting you again.

Tracey Philbrick
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed January 17, 2012

We stayed here for a weekend away. The walls are so thin we were woke up at 2 am by the insomniac above us running a bath and then pacing back and forth for several hours. Our tub did not appear to be clean. The carpet was worn so bad it was nearly thread bare. They need to remodel very badly and have QC check the cleaning. There is a lot of choices for lodging in the area, I'd stay somewhere else next time.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Spottedprincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, February 7, 2012
No one is more disapointed than I am when a guest does not enjoy their experience at our hotel. We are slowly trying to update needed areas of our hotel and know that some carpets need attention. Cleanliness has no excuse and I will print your review and go over it with my management staff. Please allow us to make this experience better for you. Again I am very sorry you did not have a good experience and hope you will try us again.


Thank you,
Tracey Philbrick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed December 24, 2011

The hotel is two blocks from hwy 217 and only a couple exits away from I5. The hotel was clean, good value and convenient location. The Thirsty Lion across the street has good food and drinks, about $11-12 a plate. Starbucks is a 3 minute walk and the Washington Square Mall is a 5 minute walk.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MaureenMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels5636, General Manager at DoubleTree by Hilton Hotel Portland - Tigard, responded to this review, December 29, 2011
Thank you so much for taking the time to post a review. We appreciate hearing when guests enjoy their stay at our facility. We look forward to hosting you in the future.

Tracey Philbrick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Portland - Tigard

Property: DoubleTree by Hilton Hotel Portland - Tigard
Address: 9575 SW Locust Street, Tigard, OR 97223-6677 (Formerly Phoenix Inn Suites Tigard)
Phone Number:
Location: United States > Oregon > Tigard
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 9 Hotels in Tigard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — DoubleTree by Hilton Hotel Portland - Tigard 2.5*
Number of rooms: 101
Official Description (provided by the hotel):
Full-service hotel conveniently located 15 min from downtown Portland with comfortable guest rooms, indoor pool, onsite restaurant, complimentary WiFi, in-room microwave and refrigerator, and more. ... more   less 
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Also Known As:
Phoenix Inn Suites Tigard Hotel Tigard
Phoenix Hotel Tigard

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