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“A Little Outdated But Generally Very Good” 4 of 5 stars
Review of Embassy Suites by Hilton Portland Washington Square

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Embassy Suites by Hilton Portland Washington Square
Ranked #1 of 10 Hotels in Tigard
Certificate of Excellence
GreenLeadersSilver level
Bend, Oregon
Level Contributor
168 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“A Little Outdated But Generally Very Good”
4 of 5 stars Reviewed October 17, 2012

I have stayed in a number of Embassy Suites, and this one is quite nice but in need of a little sprucing up. Like all Embassy Suites, it provides an evening manager's reception as well as cooked to order breakfasts. All good, but on one of the mornings they were so busy that there were lines for breakfast and seating areas were all consumed. To their credit, they had the area adequately staffed and they turned over tables in short order while keeping the area clean.

Sprucing up means that the internal hallway carpets looked like they could stand a good cleaning and the TV's in our room were both fuzzy CRT's with remotes that were quite balky.

As a HiltonHonors member, there were no extra perks. I was particularly offended that they charge $9.95 per day for in room Wi-fi. There were guest computers in their business center, but they were exceedingly slow dinosaurs.

Being next to Washington Square Mall, it was convenient to shopping and restaurants. We made several trips to downtown Portland, and it was quite easy to do that. On the whole it felt crowded to me - small atrium, parking with narrow spaces ..... some in nooks and crannies, and surrounded by busy side streets.

  • Stayed October 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Oskarduck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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961 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (146)
Date | Rating
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English first
Portland, Oregon
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed October 16, 2012 via mobile

I live in hotels and just spent two weeks here. Hotel is a bit out of town but in a convenient location. PROS: quiet, free parking, good free breakfast and evening reception drinks and snacks, large comfortable suites, clean, friendly attentive staff. CONS: same food every day, only two laundry machines for entire hotel, TV sets are old with no HDMI input, windows don't open and room can get stuffy, pool and hot tub heavily used by kids, wi-fi overpriced. Will stay here again.

Stayed October 2012, traveled solo
Helpful?
2 Thank Greg J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pleasant Hill
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 11, 2012

This hotel is 8 miles outside or portland. A very easy drive into portland right off the free way. They have a great breakfast and happy hour at night. They are pet friendly. The desk clerks are very helpful . We ask for some places to eat and they printed out a paper with places with in five miles of hotel. The room were very clean my only complaint is the TVS this is the 20 centery please tube tvs in this modern day. Real pluses . Great Breakfast, free parking cocktail hour clean room, pet friendly friendly service and a nice resturant what else can you ask for. There is a very bif maul right out the back of the hotel within walking distance.All the big department stores are there plus a big sporting goods store.

Room Tip: I think all the rooms would be nice We were there during a Navy Formal and it was still very quite.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Rich076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
All American City
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed October 8, 2012

This is an older Embassy Suites, but my husband and I enjoyed our stay here. I love the hilton brand hotels, because you usually get a clean room and excellent customer service.

Pros:
Room was spacious and clean.
Excellent breakfast and service. Every morning you get to enjoy a hot and complimentary breakfast. The omelets were delicious. Because you're on the west coast you don't get the grits but home fries instead, which were consistently delicious.
Convenient to restaurants and shopping. Washington Square mall was within walking distance.
Felt safe.

Cons:
Terrible parking area and parking spaces were very narrow.
Courtesy guest computers were ancient. It reminded me of dial up.
Wi-fi was an additional $9.95 per day.

Overall, an 8 on a 10pt scale.

Room Tip: I always choose a room away from the atrium or elevators. Also, this hotel is in the process of upgr...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Sunshine0214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hinckley, England
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 5, 2012

This hotel stay was good, with a comfortable spacious suite. We didn't much like the corridor layout as it puts you on show with the curtains open. Closing them makes the overall room very gloomy.
Plus points were the "Manager's reception" in the evening which provides free drinks and nibbles, and the good breakfast. There is also a free shuttle to the light rail station that gets you into Portland.
Minus point - there is no business centre.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank arnoldo33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed October 4, 2012

A perfectly nice Embassy Suites with the tall/atrium layout and usual features. You get a lot of space and food for your money. A good location, lots of parking and a friendly staff. A very comfy King bed and dreadful pullout couch.

  • Stayed August 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank RailroadCrossing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eagleton, Wisconsin, United States
Level Contributor
39 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 28, 2012

My hubby and I stayed here for 3 days and had a very comfortable experience. The room was relatively well kept. Housekeeping was good but not consistent. (forgot to leave coffee for two on the first day, and short on cups the next day) We hung our towels for re-use to be a little more eco-friendly but they were taken, while towels from the pool that were in a pile on the bathroom floor next to the tub were not taken. (a little odd)

The hotel is located near a mall, Target and one of my favorite restaurants, Chipotle's.

Everything else was fine. I would stay here again if in the area.

Room Tip: If you like a nice view, ask for a room on the 9th floor, north tower.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Loiselles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Portland Washington Square

Property: Embassy Suites by Hilton Portland Washington Square
Address: 9000 SW Washington Square Rd, Tigard, OR 97223-4426
Phone Number:
Location: United States > Oregon > Tigard
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Tigard
#1 Best Value Hotel in Tigard
#2 Business Hotel in Tigard
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Embassy Suites by Hilton Portland Washington Square 3*
Number of rooms: 356
Official Description (provided by the hotel):
The impressive Embassy Suites Portland Washington Square hotel in Tigard, Oregon is next to the Washington Square mall and only a short drive from downtown Portland. A complimentary full cooked-to-order breakfast is served each morning and in the evening guests are invited to the Evening Reception featuring complimentary drinks and light snacks. Guests enjoy the convenience of being near Portland and other area attractions such as Washington County vineyards, the Oregon Zoo, and Children's Museum. The hotel is also located near many Portland business corporate offices, perfect for business travelers and is equipped with over 24,000 square feet of meeting and event space to host business meetings and large events and receptions. Business facilities include a business center, meeting and conference rooms, printing and copying services, audio/visual equipment rental and banquet rooms. The 100% non-smoking, all-suite hotel boasts beautifully decorated spacious two-room guest suites. Each suite features a private bedroom and separate living room with a large well-lit work/dining table. The suites are designed with comfort in mind and include two cable televisions, two telephones, Internet access, refrigerator, microwave and coffee maker. The hotel has an on-property Crossroads Restaurant & Bar serving a menu of fresh Northwest entrees for lunch and dinner. Room Service is also offered daily to guests. Guests of the Tigard hotel have access to recreational facilities including the indoor pool and fitness center. Complimentary shuttle service to nearby sites is also provided for guests. ... more   less 
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Also Known As:
Embassy Suites Hotel Portland
Embassy Suites Tigard
Tigard Embassy Suites

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